Title: Problem with the plugin?
Last modified: September 1, 2018

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# Problem with the plugin?

 *  [qnkov](https://wordpress.org/support/users/qnkov/)
 * (@qnkov)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/problem-with-the-plugin-22/)
 * Hello, i’ve installed the plugin, but it doesn’t show up.
 * My wordpress version is 4.2 and i cannot update. Is there a reason for it not
   to work with it? I’ve tryed in the newer, another site, no problems. Any fix 
   for 4.2 ?

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Access-keys Support](https://wordpress.org/support/users/amritshrestha/)
 * (@amritshrestha)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/problem-with-the-plugin-22/#post-10649942)
 * Hi there,
 * Thank you for writing in,
 * Could you please delete the plugin and install the fresh file and configure it.
   
   If this does not help you to fix your issue then please let us know we will help
   you best we can.
 * Thank You!!
 *  Thread Starter [qnkov](https://wordpress.org/support/users/qnkov/)
 * (@qnkov)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/problem-with-the-plugin-22/#post-10653115)
 * Hello amritshrestha. I’ve reinstall the plugin, but still the same problem. I
   set the options, and add the shortcode to a page, but when i open it, there is
   nothing. And there is big red line in footer. I think the plugin is making conflict
   either with my theme or wordpress version. I’m using [https://smthemes.com/animepress/](https://smthemes.com/animepress/)
 * I’ve tryed the plugin in the newerk wordpress with another theme, no problems
   there, but i want it here…
 *  [accesskeys](https://wordpress.org/support/users/accesskeys/)
 * (@accesskeys)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/problem-with-the-plugin-22/#post-10654903)
 * Hi there,
 * Thank you for writing in.
 * Could you please explain the issue on details and also please send your site 
   URL that you have implement our plugin so that we can check the issue and if 
   feasible we will provide you with a solution.
 * Regards!
 *  Thread Starter [qnkov](https://wordpress.org/support/users/qnkov/)
 * (@qnkov)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/problem-with-the-plugin-22/#post-10655592)
 * [http://otaku.bg/?page_id=8656](http://otaku.bg/?page_id=8656)
 * That’s a page on whivh i’ve added the shortcode. My site require user and pass,
   but i know that it’s forbidden to give such information here, so i’m not sure
   how can i give u Test account.
 * I will still try, it’s just a test acc when i check for bugs with it.
 * test123 – test123
 *  Thread Starter [qnkov](https://wordpress.org/support/users/qnkov/)
 * (@qnkov)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/problem-with-the-plugin-22/#post-10674967)
 * I’ve wrote there.
 *  [abhiaccesskeys](https://wordpress.org/support/users/abhiaccesskeys/)
 * (@abhiaccesskeys)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/problem-with-the-plugin-22/#post-10680004)
 * Hi there
 * Thank you for writing in our team will be back to you soon.
 * Thank you!!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Problem with the plugin?’ is closed to new replies.

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 * [Beautiful Stat Counter Plugin for WordPress - Everest Counter Lite](https://wordpress.org/plugins/everest-counter-lite/)
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 * 6 replies
 * 4 participants
 * Last reply from: [abhiaccesskeys](https://wordpress.org/support/users/abhiaccesskeys/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/problem-with-the-plugin-22/#post-10680004)
 * Status: not resolved