Title: Problem with the plugin
Last modified: February 10, 2020

---

# Problem with the plugin

 *  Resolved [puntocomestudio](https://wordpress.org/support/users/puntocomestudio/)
 * (@puntocomestudio)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/problem-with-the-plugin-24/)
 * I have a problem with the plugin and the main page of wpforo does not appear 
   to me. I have put the shortcode [wpforo], but it doesn’t work. And as you can
   see a 404 error appears.
    Also, the wp-forum design looks bad. What could be 
   happening?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-the-plugin-24%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [gVectors Team](https://wordpress.org/support/users/gvectors-team/)
 * (@gvectors-team)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/problem-with-the-plugin-24/#post-12417568)
 * [@puntocomestudio](https://wordpress.org/support/users/puntocomestudio/),
    You
   should not put any shortcode in any page. wpForo create a forum page when you
   activate it. Please remove all pages you’ve created for forum, and remove those
   from the trashed list. Then deactivate wpForo and activate it again. Then go 
   to Dashboard > Forums > Settings > general tab and see your forum page URL in“
   Forum base URL” field. Click on the view forum link and find your forum on front-
   end. Once this issue is fixed please let us know. So we could check the design,
   it’s totally crashed by your theme or by some plugin.
 *  Thread Starter [puntocomestudio](https://wordpress.org/support/users/puntocomestudio/)
 * (@puntocomestudio)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/problem-with-the-plugin-24/#post-12418656)
 * Ok, I understand. Will I lose the forums and the answers that I already have 
   created?
 *  Thread Starter [puntocomestudio](https://wordpress.org/support/users/puntocomestudio/)
 * (@puntocomestudio)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/problem-with-the-plugin-24/#post-12418660)
 * Thanks!
 *  Thread Starter [puntocomestudio](https://wordpress.org/support/users/puntocomestudio/)
 * (@puntocomestudio)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/problem-with-the-plugin-24/#post-12428779)
 * Please, could you answer me?
 *  Plugin Author [gVectors Team](https://wordpress.org/support/users/gvectors-team/)
 * (@gvectors-team)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/problem-with-the-plugin-24/#post-12430919)
 * No, you’ll not lose any data. Just make sure you click on Deactivate button, **
   do not use the Uninstall butoon.**
 *  Thread Starter [puntocomestudio](https://wordpress.org/support/users/puntocomestudio/)
 * (@puntocomestudio)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/problem-with-the-plugin-24/#post-12445350)
 * Perfect, it already works correctly. Now the problem is other. I´m using de shortcode[
   wpforo item=”forum” id=”2″], but it doesn´t work. I get a 404 error.
    I´m using
   de correct id. What could be happening?

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Problem with the plugin’ is closed to new replies.

 * ![](https://ps.w.org/wpforo/assets/icon-256x256.png?rev=2121644)
 * [wpForo Forum](https://wordpress.org/plugins/wpforo/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wpforo/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wpforo/)
 * [Active Topics](https://wordpress.org/support/plugin/wpforo/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wpforo/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wpforo/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [puntocomestudio](https://wordpress.org/support/users/puntocomestudio/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/problem-with-the-plugin-24/#post-12445350)
 * Status: resolved