Problem with the welcome email

Resolved gr9zz
(@gr9zz)

5 years, 3 months ago

Hello,
I have a problem when I add a member manually on my site (only administrators can add members).
He does receive the mail I set up in Ultimate Member in the welcome email, but I also receive the default wordpress email. This means that I receive 2 emails on the email address of the account that has just been added.

Also, in the welcome email I added

href=”{password_reset_link}”>{password_reset_link}
but no link appears

Can you help me ?
Thanks

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Contributor Champ Camba
(@champsupertramp)

5 years, 3 months ago

Hi @gr9zz

Could you please tell us what’s the content in the default WP email that you’re receiving?

This {password_reset_link} short tag only works for Password Reset Email and Account Approved Email templates.

Regards,

Thread Starter gr9zz
(@gr9zz)

5 years, 3 months ago

This is the mail I receive :

Username : test
To set up your password, go to the following address:
https://www.saonefit.fr/wp-login.php?action=rp&key=nijwVpkpPIm1C5grTPZd&login=test
https://www.saonefit.fr/wp-login.php

I would like my welcome email to contain the following link when I add a member manually in wordpress : https://www.saonefit.fr/wp-login.php?action=rp&key=nijwVpkpPIm1C5grTPZd&login=test

How to proceed?

Thanks
Plugin Contributor Champ Camba
(@champsupertramp)

5 years, 3 months ago
Hi @gr9zz

The following notification is sent when you check the option “Send User Notification” when you create the user in the WP Admin > Users.
```
Username : test
To set up your password, go to the following address:
https://www.saonefit.fr/wp-login.php?action=rp&key=nijwVpkpPIm1C5grTPZd&login=test
https://www.saonefit.fr/wp-login.php
```
Unfortunately, it’s not possible to add the password reset link in the Welcome Email template.

Regards,
Plugin Contributor Champ Camba
(@champsupertramp)

5 years, 2 months ago

Hi @gr9zz

Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. 🙂

Regards,

Viewing 4 replies - 1 through 4 (of 4 total)

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