Title: Problem with the wp-config.php…
Last modified: August 19, 2016

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# Problem with the wp-config.php…

 *  [ryannenicole](https://wordpress.org/support/users/ryannenicole/)
 * (@ryannenicole)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/problem-with-the-wp-configphp/)
 * Hello! Let me see how well I can word my situation… Basically, I’m trying to 
   install WordPress, and I keep getting this message:
 * > This either means that the username and password information in your wp-config.
   > php file is incorrect or we can’t contact the database server at localhost.
   > This could mean your host’s database server is down.
 * I kinda messed up big time. I’ve had my website for a while now, but being the
   lazy procrastinator that I am, I hadn’t gotten around to working on it for quite
   some time now. “Some time” meaning probably around six months, more or less. 
   The other day, I began to work on it again, finished, posted one blog, and was
   completely happy. But wait! I noticed something on another blog that I just _had_
   to try and add to mine. It was a widget, though, and I guess I needed a newer
   version of WordPress to use it. The download window for the widget led me to 
   a download window for WordPress. Without thinking, I downloaded the file, unzipped
   it, and overwrote all of my WordPress files. Ironically, I’ve had this problem
   before! (You’d think I would have learned better, right?) I know that the theme
   will be there, because it was something that I added to the WordPress directory
   myself, so it couldn’t have been overwritten. HOWEVER, my pages, my blog–all 
   gone. I hadn’t worked with WordPress for a while, so I actually tried to do the
   installation over again, and set up the wp-config.php page, and without thinking(
   more like stupid-panic-thinking) I overwrote my old wp-config.php page. The one
   with all the correct information on it.
 * So back to the main issue here… I can’t seem to get the information correct. 
   I know I have the username and password correct. The MySQL database manager clearly
   shows the username, and I know I’ve typed the password correctly, because I’ve
   retyped it several times, and changed it in the database manager to be extra 
   sure. So I’m pretty sure the problem is the hostname. The database manager also
   has a “Server Name”, but if I try using that, I get a white screen with an even
   more frightening looking error message on it. Does anyone use iPage? What am 
   I supposed to put for the hostname? And also, I posted my sad little story just
   in case someone has any idea if there’s a way to get my site back to the way 
   it was. I’m guessing not, but it’s worth a try! And on yeah! I forgot to say,
   I wasn’t sure what to put for the version number… I’m not sure if I technically
   have one right now.
 * I’m REALLY not a tech-savvy person! I like having websites, but creating them?
   Not so much. :\ Any help at all is greatly, greatly appreciated!!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [louis.brandon99](https://wordpress.org/support/users/louisbrandon99/)
 * (@louisbrandon99)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/problem-with-the-wp-configphp/#post-1849724)
 * It seems that it is not the problem with wordpress, it is the problem with your
   hosting provider. You need to contact them and get the connection details like
   hostname from them. Also ask them whether their database servers are working 
   fine.
 *  [johnnyable](https://wordpress.org/support/users/johnnyable/)
 * (@johnnyable)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/problem-with-the-wp-configphp/#post-1849924)
 * ipage host name is your sign-in name.ipagemysql.com

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problem with the wp-config.php…’ is closed to new replies.

## Tags

 * [hostname](https://wordpress.org/support/topic-tag/hostname/)
 * [ipage](https://wordpress.org/support/topic-tag/ipage/)
 * [overwritten](https://wordpress.org/support/topic-tag/overwritten/)
 * [wp-config.php](https://wordpress.org/support/topic-tag/wp-config-php/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 2 replies
 * 3 participants
 * Last reply from: [johnnyable](https://wordpress.org/support/users/johnnyable/)
 * Last activity: [15 years, 5 months ago](https://wordpress.org/support/topic/problem-with-the-wp-configphp/#post-1849924)
 * Status: not resolved

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