Title: Problem with theme?
Last modified: April 23, 2021

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# Problem with theme?

 *  Resolved [Argument](https://wordpress.org/support/users/argument/)
 * (@argument)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/problem-with-theme-40/)
 * Hi! First of all I would like to thank you for such a beautiful and functional
   plugin. But I have a problem.I am using a theme Uncode. In case if I view the
   site in “Guest” mode, the ReviewX form is displayed. But if you view the site
   in admin mode, the form does not show. Only the comment field is displayed. There
   are no stars, nothing…
    You can see this problem on [screenshots](https://1drv.ms/u/s!Ap8m9BEflKcrgYCCJ1KIXfloa7SuZ40?e=LjTSzB)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Amin](https://wordpress.org/support/users/amin7/)
 * (@amin7)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/problem-with-theme-40/#post-14356812)
 * Hi [@argument](https://wordpress.org/support/users/argument/)
 * Hope you are safe and doing great. 😊
 * We have tested the popular themes and made our plugin compatible with those themes.
   The review form should display for all logged-in users, admin, the guest user.
   I will check the ‘Uncode’ theme with ReviewX.
 * Glad to know that you like our plugin. 😊
 * Regards
 *  [Amin](https://wordpress.org/support/users/amin7/)
 * (@amin7)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/problem-with-theme-40/#post-14361284)
 * Hi [@argument](https://wordpress.org/support/users/argument/)
 * I have tested the ‘Uncode’ theme with ReviewX latest version [ 1.3.1] and I could
   not replicate the issue you have said. Please check [this](https://imgur.com/a/B3QKKCW).
 * However, Can you please contact our [support](https://reviewx.io/support/), so
   that we can get more information and investigate the scenario?
 * Thanks
 *  Thread Starter [Argument](https://wordpress.org/support/users/argument/)
 * (@argument)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/problem-with-theme-40/#post-14361746)
 * Hi, [@amin7](https://wordpress.org/support/users/amin7/)
    Thank you for your 
   test! This is very strange. But I have the problem all the same. I also recorded
   a video. I used Google Chrome in Incognito mode. First, I went to the page in
   guest mode (the form was displayed). Then I switched to admin mode. The form 
   is no longer displayed. You can see it [here](https://1drv.ms/v/s!Ap8m9BEflKcrgYCEY0Q0TGB5cPn0f6c?e=7t8JQP).
 * I also sent you two support requests (one with the wrong mail and one with the
   correct mail). But I didn’t get any response from your site. Sorry…
 *  [Amin](https://wordpress.org/support/users/amin7/)
 * (@amin7)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/problem-with-theme-40/#post-14361779)
 * Hi [@argument](https://wordpress.org/support/users/argument/)
 * Thanks for the video. Yes, on your side, there seems a problem. Ok, we can figure
   it out.
 * From our support, the support team was replied to your query, but the email shows
   as not delivered as a reason of not correct domain, for your …@keys.ru mail.
 * Can you please just contact again our [support](https://reviewx.io/support/),
   if possible with your another email address.
 * Thanks for using ReviewX.
 * Regards
 *  Thread Starter [Argument](https://wordpress.org/support/users/argument/)
 * (@argument)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/problem-with-theme-40/#post-14361789)
 * Thanks, [@amin7](https://wordpress.org/support/users/amin7/)
    I re-sent the request
   with a valid address …@5keys.ru
 *  [Amin](https://wordpress.org/support/users/amin7/)
 * (@amin7)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/problem-with-theme-40/#post-14361890)
 * Hi,
 * We have received your support ticket. Our support team will take care of that.
 * Thanks for your cooperation.😊

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Problem with theme?’ is closed to new replies.

 * ![](https://ps.w.org/reviewx/assets/icon-256x256.gif?rev=2365574)
 * [ReviewX – Multi-Criteria Reviews for WooCommerce with Google Reviews & Schema](https://wordpress.org/plugins/reviewx/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/reviewx/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/reviewx/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/reviewx/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/reviewx/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [Amin](https://wordpress.org/support/users/amin7/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/problem-with-theme-40/#post-14361890)
 * Status: resolved