Title: Problem With Trial
Last modified: April 11, 2021

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# Problem With Trial

 *  Resolved [321abc](https://wordpress.org/support/users/deraxia/)
 * (@deraxia)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/problem-with-trial/)
 * I’m trying the premium trial external database feature. I connected Papertrail
   successfully, but when I go to the “External” tab and select the “connections”
   dropdown it does not show up, even though I have tested it and it is connected
   successfully.

Viewing 1 replies (of 1 total)

 *  Plugin Support [robertabela](https://wordpress.org/support/users/robert681/)
 * (@robert681)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/problem-with-trial/#post-14305687)
 * Hello [@deraxia](https://wordpress.org/support/users/deraxia/)
 * Thank you for trying our plugin. We cannot support premium features on this forum.
   Can you please send us an email at [support@wpwhitesecurity.com](https://wordpress.org/support/topic/problem-with-trial/support@wpwhitesecurity.com?output_format=md)?
 * Thanks.

Viewing 1 replies (of 1 total)

The topic ‘Problem With Trial’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [robertabela](https://wordpress.org/support/users/robert681/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/problem-with-trial/#post-14305687)
 * Status: resolved