Title: Problem with UPS Basic Woocommerce Plugin
Last modified: November 30, 2017

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# Problem with UPS Basic Woocommerce Plugin

 *  Resolved [fhssupply](https://wordpress.org/support/users/fhssupply/)
 * (@fhssupply)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/problem-with-ups-basic-woocommerce-plugin/)
 * I use the basic ups woocommerce shipping plug in on my site. Everything was working
   fine for over a year. My problem started about a week ago. When someone goes 
   to the checkout page, they get “There are no shipping methods available”. I am
   fairly sure the problem started after a plugin update (ups or woocommerce). How
   do i fix this?
 * Web Site is: fhsoils.com
 * Debug info:
    cURL error 60: server certificate verification failed. CAfile: /
   etc/ssl/certs/ca-certificates.crt CRLfile: none
 * UPS REQUEST:
 * <?xml version=”1.0″ ?>
    <AccessRequest xml:lang=’en-US’> <AccessLicenseNumber
   >****************</AccessLicenseNumber> <UserId>***********</UserId> <Password
   >**********</Password> </AccessRequest> <?xml version=”1.0″ ?> <RatingServiceSelectionRequest
   > <Request> <TransactionReference> <CustomerContext>Rating and Service</CustomerContext
   > <XpciVersion>1.0</XpciVersion> </TransactionReference> <RequestAction>Rate</
   RequestAction> <RequestOption>Rate</RequestOption> </Request> <PickupType> 01
   <Description>Daily Pickup</Description> </PickupType> <CustomerClassification
   > 99 </CustomerClassification> <Shipment> <Description>WooCommerce Rate Request
   </Description> <Shipper> <ShipperNumber>223078</ShipperNumber> <Address> <AddressLine
   ></AddressLine> <City>Clover</City> <PostalCode>29710</PostalCode> <CountryCode
   >US</CountryCode> </Address> </Shipper> <ShipTo> <Address> <StateProvinceCode
   >SC</StateProvinceCode> <City>CLOVER</City> <PostalCode>29710</PostalCode> <CountryCode
   >US</CountryCode> </Address> </ShipTo> <ShipFrom> <Address> <AddressLine></AddressLine
   > <City>Clover</City> <PostalCode>29710</PostalCode> <CountryCode>US</CountryCode
   > </Address> </ShipFrom> <Service> 03 </Service> <Package> <PackagingType> 02
   <Description>Package/customer supplied</Description> </PackagingType> <Description
   >Rate</Description> <Dimensions> <UnitOfMeasurement> IN </UnitOfMeasurement> 
   <Length>14.00</Length> <Width>10.25</Width> <Height>10.25</Height> </Dimensions
   > <PackageWeight> <UnitOfMeasurement> LBS </UnitOfMeasurement> <Weight>27</Weight
   > </PackageWeight> </Package> </Shipment> </RatingServiceSelectionRequest>
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-ups-basic-woocommerce-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [xadapter](https://wordpress.org/support/users/xadapter/)
 * (@xadapter)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/problem-with-ups-basic-woocommerce-plugin/#post-9741332)
 * Hello,
 * Looks like your certificate is expired.
    cURL error 60: server certificate verification
   failed. CAfile: /etc/ssl/certs/ca-certificates.crt CRLfile: none
 * Please try again after fixing this issue. If the issue persists provide us with
   the Debug response as well.

Viewing 1 replies (of 1 total)

The topic ‘Problem with UPS Basic Woocommerce Plugin’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/ups-woocommerce-shipping-method_0073aa.
   svg)
 * [UPS WooCommerce Shipping Method Plugin](https://wordpress.org/plugins/ups-woocommerce-shipping-method/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ups-woocommerce-shipping-method/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/)
 * [Active Topics](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [xadapter](https://wordpress.org/support/users/xadapter/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/problem-with-ups-basic-woocommerce-plugin/#post-9741332)
 * Status: resolved