Title: problem with vortex theme
Last modified: August 21, 2016

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# problem with vortex theme

 *  [enzodestasio](https://wordpress.org/support/users/enzodestasio/)
 * (@enzodestasio)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/problem-with-vortex-theme-1/)
 * Hi, i have a very serious problem with Vortex theme,
    my website [http://www.ilpuntoconsumabile.it](http://www.ilpuntoconsumabile.it)
   have a problem with upload of media and installation of update of plugins.
 * those are messages tht showed at my screen:
    1.(of updating plugins) Si è verificato
   un errore durante l’aggiornamento di Facebook Comments: Impossibile creare la
   directory. /htdocs/wp-content/upgrade/facebook-comments-plugin.tmp.
 * 2.(of upload media)
    Il file caricato non pu&ograve essere spostato in /home/
   mhd-01/www.ilpuntoconsumabile.it/htdocs/wp-content/uploads/2013/06.
 * then if u can see my website in up of sreen is present this message:
 * class=”home blog logged-in admin-bar no-customize-support custom-background”>
 * pls can u help me, i work with my blog and now i’m stopping with tht!!
    thanks
   and bye for now.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/problem-with-vortex-theme-1/#post-3816734)
 * Neither of these errors have anything to do with the theme.
 * > 1. There was an error while updating Facebook Comments: Can not create directory./
   > htdocs / wp-content / upgrade / facebook-comments-plugin.tmp.
 * This is a server issue. try contacting your hosts about it.
 * > 2. The uploaded file could not be moved to / home/mhd-01/www.ilpuntoconsumabile.
   > it/htdocs/wp-content/uploads/2013/06.
 * Try changing the permissions on the wp-content directory to 766. If you still
   have problems, try 767, 775 or 777. Once your uploads are working, change the
   permissions on wp-content back to 755 again and check that everything still works
   OK.
    [http://codex.wordpress.org/Changing_File_Permissions](http://codex.wordpress.org/Changing_File_Permissions)
 *  Thread Starter [enzodestasio](https://wordpress.org/support/users/enzodestasio/)
 * (@enzodestasio)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/problem-with-vortex-theme-1/#post-3816741)
 * thaks for answer esmi, but where i must change this permission, in editor of 
   wordpress or in the directory of my host?
    my host is Tophost? Sorry but i’m 
   new of this and i need to be drive step by step! damn at my unknowledge!!!!
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/problem-with-vortex-theme-1/#post-3816742)
 * In the directory of your host using FTP or whatever file management system your
   hosts provide.
 *  Thread Starter [enzodestasio](https://wordpress.org/support/users/enzodestasio/)
 * (@enzodestasio)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/problem-with-vortex-theme-1/#post-3816747)
 * this is arabic for me!!!!!
    maybe exist a copy of all template of Vortex Theme
   tht i can cut and copy all function to reset my blog option?
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/problem-with-vortex-theme-1/#post-3816771)
 * This has absolutely nothing whatsoever to do with the theme. They are all server-
   related issues – not theme ones.
 *  Thread Starter [enzodestasio](https://wordpress.org/support/users/enzodestasio/)
 * (@enzodestasio)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/problem-with-vortex-theme-1/#post-3816944)
 * ok, esmi, i try to change this value i’m into htdocs/wp-content/ and i had change
   value by chmond command into ftp browser of tophost.
    i try to change with all
   value that u tell me but the error message is the same… Si è verificato un errore
   durante l’aggiornamento di Facebook Comments: Impossibile creare la directory./
   htdocs/wp-content/upgrade/facebook-comments-plugin.tmp. now i leave the value
   at 775, but still not work.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘problem with vortex theme’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/vortex/0.2/screenshot.png)
 * Vortex
 * [Support Threads](https://wordpress.org/support/theme/vortex/)
 * [Active Topics](https://wordpress.org/support/theme/vortex/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/vortex/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/vortex/reviews/)

## Tags

 * [background](https://wordpress.org/support/topic-tag/background/)
 * [custom](https://wordpress.org/support/topic-tag/custom/)
 * [media](https://wordpress.org/support/topic-tag/media/)
 * [updating](https://wordpress.org/support/topic-tag/updating/)
 * [upload](https://wordpress.org/support/topic-tag/upload/)

 * 6 replies
 * 2 participants
 * Last reply from: [enzodestasio](https://wordpress.org/support/users/enzodestasio/)
 * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/problem-with-vortex-theme-1/#post-3816944)
 * Status: not resolved