Title: Problem with webhooks
Last modified: February 25, 2020

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# Problem with webhooks

 *  Resolved [beauty4future](https://wordpress.org/support/users/beauty4future/)
 * (@beauty4future)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/problem-with-webhooks/)
 * Hi there! I am having the following issue with Stripe and Woocommerce:
 * We are in germany, so SOFORT payments are very important. Since they are asynchronous,
   we need webhooks to update order status.
 * I am testing sofort payments, using “succeeding_charge” as the owner[name] parameter.
   The problem is, that exactly the first 3 orders that I make update their status
   succesfully (first they go to “on-hold”, then Stripe sends the “charge.succeeded”
   and the order goes automatically to “processing”. But after the first 3 orders
   do this succesfully, the following orders stay “on-hold”. Order notes are not
   added.
    What I have to do is to enter and delete the webhook secret and it works
   again for the first 3 orders. (I tried with and without entering the webhook 
   secret on the plugin settings)
 * And when I go to Stripe Dashboard, the webhooks are delivered succesfully (the
   first 3, and the following also). There is no difference on Stripe´s side between
   the webhooks that are “accepted” by woocommerce and the ones that don´t .
    Here
   you can see two orders (one updated succesfully, the other did not) [https://snipboard.io/pIC2WB.jpg](https://snipboard.io/pIC2WB.jpg)
 * Here how it looks on Stripe´s side:
    [https://snipboard.io/GuHWsI.jpg](https://snipboard.io/GuHWsI.jpg),
   [https://snipboard.io/oDpajq.jpg](https://snipboard.io/oDpajq.jpg) [https://snipboard.io/QEx3PK.jpg](https://snipboard.io/QEx3PK.jpg)
 * As you see, both webhooks attempts are exactly the same, and both succeed. It
   ´s just like woocommerce is not “understanding” from the 4th webhook up.
 * Thanks a lot,
    Eloy
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-webhooks%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [wbrubaker.a11n](https://wordpress.org/support/users/wbrubaker/)
 * (@wbrubaker)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/problem-with-webhooks/#post-12585085)
 * Is Stripe debug logging enabled? What is that telling you about the webhook failures?
 * Are you able to reproduce this under the following conditions:
 * 1. An unmodified, default, WordPress theme active
    2. All plugins except for 
   WooCommerce and Stripe deactivated
 *  [wbrubaker.a11n](https://wordpress.org/support/users/wbrubaker/)
 * (@wbrubaker)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/problem-with-webhooks/#post-12652111)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problem with webhooks’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-gateway-stripe/assets/icon-256x256.png?rev=3177277)
 * [WooCommerce Stripe Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-stripe/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-stripe/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/unresolved/)
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## Tags

 * [webhooks](https://wordpress.org/support/topic-tag/webhooks/)

 * 2 replies
 * 2 participants
 * Last reply from: [wbrubaker.a11n](https://wordpress.org/support/users/wbrubaker/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/problem-with-webhooks/#post-12652111)
 * Status: resolved