Title: Problematic
Last modified: August 3, 2023

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# Problematic

 *  [robadeedoo123](https://wordpress.org/support/users/robadeedoo123/)
 * (@robadeedoo123)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/problematic-9/)
 * We previously used the non native eway plugin by webaware. Worked fine. Moved
   to this one and it started putting payments through as recurring subscription
   payments. We do not offer recurring sub payments never have, have no software
   on our website to do with this and never will. eway said to ask woo commerce.
   Woo commerce took no liability and told us to disconnect all the plugins move
   to storefront theme etc and trouble shoot despite the non native plugin working
   perfectly. Every time woocommerce gets involved with a payment gateway plugin
   it does not work properly. Stripe is problematic, woocommerce paypal is problematic.
   Which is why from now on I will never use any of them.

Viewing 1 replies (of 1 total)

 *  [Douglas I. a11n](https://wordpress.org/support/users/imodouglas/)
 * (@imodouglas)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/problematic-9/#post-16951893)
 * Hi [@robadeedoo123](https://wordpress.org/support/users/robadeedoo123/),
 * I am sorry to hear that the Eway plugin was putting payments through as recurring
   subscription payments.
 * This is quite a strange scenario and I will like to look into this issue further
   for you. Can you share the ticket number from your last interaction with us? 
   If not you can share [open a new ticket](https://woocommerce.com/my-account/create-a-ticket/)
   and let me know here and I take it from there.
 * Best,
   Douglas.

Viewing 1 replies (of 1 total)

The topic ‘Problematic’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-gateway-eway/assets/icon-256x256.png?rev=3231743)
 * [Eway Payments for Woo](https://wordpress.org/plugins/woocommerce-gateway-eway/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-eway/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-eway/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-eway/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-eway/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-eway/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Douglas I. a11n](https://wordpress.org/support/users/imodouglas/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/problematic-9/#post-16951893)