Title: Problematic Update
Last modified: November 15, 2024

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# Problematic Update

 *  Resolved [Michael](https://wordpress.org/support/users/mmoralesp/)
 * (@mmoralesp)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/problematic-update-2/)
 * I just updated the theme and it’s having issues. The customize section is failing,
   and the Blocksy plugin to view the templates, extensions, and widgets won’t open.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblematic-update-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Eduard](https://wordpress.org/support/users/cteduard/)
 * (@cteduard)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/problematic-update-2/#post-18137855)
 * Hello [@mmoralesp](https://wordpress.org/support/users/mmoralesp/)
 * What seems to be the exact problem? Are you receiving an error, or something 
   else?
 * At the same time, have you attempted this workflow from a different browser? 
   We’ve seen a lot of cases over the past few days that were actually broken due
   to the browser having something bad cached in it.
 * Please get back to us with more details, including screenshots and/or video recordings
   so that we can easily diagnose this.
 * Thanks.
 *  Thread Starter [Michael](https://wordpress.org/support/users/mmoralesp/)
 * (@mmoralesp)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/problematic-update-2/#post-18138160)
 * I want to attach screenshots and I can’t, it asks me to insert a URL.
   The problem
   is, in the customize section, when I want to modify the header, the editing options
   do not appear.In the puglin section of Blocksy nothing appears, the screen is
   blank in the widget section as well.
 *  [Eduard](https://wordpress.org/support/users/cteduard/)
 * (@cteduard)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/problematic-update-2/#post-18138165)
 * Hello [@mmoralesp](https://wordpress.org/support/users/mmoralesp/)
 * You can use a service like [https://imgbb.com](https://imgbb.com) to upload your
   photos.
 * But I think you have skipped over half of my message. Did you try this from a
   different browser? 🙂
 * Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problematic Update’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/blocksy/2.1.44/screenshot.jpg)
 * Blocksy
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 * [Active Topics](https://wordpress.org/support/theme/blocksy/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/blocksy/unresolved/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Eduard](https://wordpress.org/support/users/cteduard/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/problematic-update-2/#post-18138165)
 * Status: resolved