Title: Problematic update Last modified: October 30, 2024 --- # Problematic update * Resolved [nghtmre](https://wordpress.org/support/users/nghtmre/) * (@nghtmre) * [1 year, 7 months ago](https://wordpress.org/support/topic/problematic-update/) * My site crashed after the update. I managed to get my website back online by disabling the plugin.However I can no longer activate it, I get the following message when I try to activate it “The extension could not be activated, because it triggered a fatal error.” Viewing 6 replies - 1 through 6 (of 6 total) * [torrp3nn](https://wordpress.org/support/users/torrp3nn/) * (@torrp3nn) * [1 year, 7 months ago](https://wordpress.org/support/topic/problematic-update/#post-18106584) * I had the same issue, here is the log . * My only way to be able to use my website for now is to restore a previous version and not update the plugin until a fix is released. * Version 7.8.1 | By [LifterLMS](https://lifterlms.com/) | [View details](https://aleksavina.com/wp-admin/plugin-install.php?tab=plugin-information&plugin=lifterlms&TB_iframe=true&width=600&height=550) *  **This plugin failed to load properly and is paused during recovery mode.** * An error of type `E_ERROR` was caused in line `272` of the file `/home/u393154235/ domains/``mywebsite.com`/public_html/wp-content/plugins/lifterlms/includes/class- llms-loader.php. Error message: `Uncaught Error: Failed opening required '/home/ u393154235/domains/``mywebsite.com`/public_html/wp-content/plugins/lifterlms/ includes/class.llms.l10n.js.php' (include_path='.:/opt/alt/php82/usr/share/pear:/ opt/alt/php82/usr/share/php:/usr/share/pear:/usr/share/php') in /home/u393154235/ domains/`mywebsite.com`/public_html/wp-content/plugins/lifterlms/includes/class- llms-loader.php:272 Stack trace: #0 /home/u393154235/domains/`mywebsite.com`/ public_html/wp-content/plugins/lifterlms/includes/class-llms-loader.php(131): LLMS_Loader->includes() #1 /home/u393154235/domains/`mywebsite.com`/public_html/ wp-content/plugins/lifterlms/includes/class-llms-loader.php(456): LLMS_Loader- >__construct() #2 /home/u393154235/domains/`mywebsite.com`/public_html/wp-content/ plugins/lifterlms/lifterlms.php(49): require_once('/home/u39315423...') #3 /home/ u393154235/domains/`mywebsite.com`/public_html/wp-settings.php(522): include_once('/ home/u39315423...') #4 /home/u393154235/domains/mywebsite.com/public_html/wp- config.php(105): require_once('/home/u39315423...') #5 /home/u393154235/domains/` mywebsite.com`/public_html/wp-load.php(50): require_once('/home/u39315423...')# 6 /home/u393154235/domains/`mywebsite.com`/public_html/wp-login.php(12): require('/ home/u39315423...') #7 {main} thrown * Thread Starter [nghtmre](https://wordpress.org/support/users/nghtmre/) * (@nghtmre) * [1 year, 7 months ago](https://wordpress.org/support/topic/problematic-update/#post-18106605) * I did the same. I’m waiting for a fix. Thank you for your message, it reassures me that I am not alone 🙂 * Plugin Author [Brian Hogg](https://wordpress.org/support/users/brianhogg/) * (@brianhogg) * [1 year, 7 months ago](https://wordpress.org/support/topic/problematic-update/#post-18107256) * Thank you [@nghtmre](https://wordpress.org/support/users/nghtmre/) and [@torrp3nn](https://wordpress.org/support/users/torrp3nn/) for the report! * We’re not yet able to replicate the error, and that file does exist within the zip. We’ve only had a handful of a similar error report out of the hundreds that appear to have downloaded 7.8 so far. * Is there a security or malware plugin running on the site by chance? Which hosting company are you using, and is there a security/malware service provided by them that may be deleting that file incorrectly? Though the `/includes/class.llms. l10n.js.php` file has been in place for some time (and exists in both 7.7.x and 7.8.1), perhaps it’s being flagged incorrectly as an issue in the latest version. * Any additional detail on your site and the hosting environment you could provide, and how the plugin is being updated, would be appreciated to identify what’s going on. * Cheers! * [sallory85](https://wordpress.org/support/users/sallory85/) * (@sallory85) * [1 year, 7 months ago](https://wordpress.org/support/topic/problematic-update/#post-18107605) * Version 7.8.1 crashed one of my websites, but reverting back to version 7.8.0 brought the site back. * To fix the issue temporarily, download version [7.8.0] from the link below, upload it, and replace the latest version. Download from advanced section:[https://wordpress.org/plugins/lifterlms/advanced/](https://wordpress.org/plugins/lifterlms/advanced/) My error log: * حدث خطأ من نوع E_ERROR بسبب السطر 272 في الملف **/home/u469029588/domains/\*\*\*\*/ public_html/wp-content/plugins/lifterlms/includes/class-llms-loader.php**. رسالة الخطأ: Uncaught Error: Failed opening required ‘**/home/u469029588/domains/\*\*\*\*/ public_html/wp-content/plugins/lifterlms/includes/class.llms.l10n.js.php**‘ ( include_path=’.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr/share/php:/usr/ share/pear:/usr/share/php’) in **/home/u469029588/domains/\*\*\*\*/public_html/ wp-content/plugins/lifterlms/includes/class-llms-loader.php:272**Stack trace:# 0 **/home/u469029588/domains/\*\*\*\*/public_html/wp-content/plugins/lifterlms/ includes/class-llms-loader.php(131)**: LLMS_Loader->includes()#1 **/home/u469029588/ domains/\*\*\*\*/public_html/wp-content/plugins/lifterlms/includes/class-llms- loader.php(456)**: LLMS_Loader->__construct()#2 **/home/u469029588/domains/\*\*\*\*/ public_html/wp-content/plugins/lifterlms/lifterlms.php(49)**: require_once(‘**/ home/u46902958…**‘)#3 **/home/u469029588/domains/\*\*\*\*/public_html/wp-settings. php(522)**: include_once(‘**/home/u46902958…**‘)#4 **/home/u469029588/domains/\*\*\*\*/ public_html/wp-config.php(103)**: require_once(‘**/home/u46902958…**‘)#5 **/home/ u469029588/domains/\*\*\*\*/public_html/wp-load.php(50)**: require_once(‘**/home/ u46902958…**‘)#6 **/home/u469029588/domains/\*\*\*\*/public_html/wp-admin/admin. php(34)**: require_once(‘**/home/u46902958…**‘)#7 **/home/u469029588/domains/\*\*\*\*/ public_html/wp-admin/update-core.php(10)**: require_once(‘**/home/u46902958…**‘)# 8 {main}thrown * Plugin Author [Brian Hogg](https://wordpress.org/support/users/brianhogg/) * (@brianhogg) * [1 year, 7 months ago](https://wordpress.org/support/topic/problematic-update/#post-18108008) * We have released version 7.8.2 which aims to avoid a fatal error if this file is deleted from our release files incorrectly. * I’ll mark this thread as resolved, but please confirm if this fixes things, or open a new thread if a different error occurs. Thanks! * [angang](https://wordpress.org/support/users/angangba/) * (@angangba) * [1 year, 7 months ago](https://wordpress.org/support/topic/problematic-update/#post-18108200) * Thank you very much, Brian. The update seems to be working. I’ll keep you informed if there’s any further issue. Best regards Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Problematic update’ is closed to new replies. * ![](https://ps.w.org/lifterlms/assets/icon.svg?rev=2034507) * [LifterLMS - WP LMS for eLearning, Online Courses, & Quizzes](https://wordpress.org/plugins/lifterlms/) * [Frequently Asked Questions](https://wordpress.org/plugins/lifterlms/#faq) * [Support Threads](https://wordpress.org/support/plugin/lifterlms/) * [Active Topics](https://wordpress.org/support/plugin/lifterlms/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/lifterlms/unresolved/) * [Reviews](https://wordpress.org/support/plugin/lifterlms/reviews/) * 6 replies * 6 participants * Last reply from: [angang](https://wordpress.org/support/users/angangba/) * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/problematic-update/#post-18108200) * Status: resolved