Title: Problems with ModSecurity
Last modified: July 15, 2024

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# Problems with ModSecurity

 *  Resolved [euchia](https://wordpress.org/support/users/euchia/)
 * (@euchia)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/problemi-with-modsecurity/)
 * Hi, I use your plugin on a lot of sites and, since some time, I saw a error_log
   row saying about a problemi with ModSecurity, in particular with the rule 214930
 * [security2:error] [pid 27124:tid 47488182654720] [client x.x.x.x:43402] [client
   x.x.x.x] ModSecurity: Warning. Operator GE matched 5 at TX:incoming_points. [
   file “/etc/apache2/conf.d/modsec_vendor_configs/comodo_apache/20_Outgoing_FiltersEnd.
   conf”] [line “35”] [id “214930”] [rev “1”] [msg “COMODO WAF: Inbound Points Exceeded
   |Total Incoming Points: 5|www.xxx.com|F|2”] [severity “CRITICAL”] [tag “CWAF”][
   tag “FiltersEnd”] [hostname “www.xxx.com”] [uri “/wp-content/plugins/burst-statistics/
   endpoint.php”] [unique_id “ZpUr2-x2XVhlsV_cWw8nMQAAIRg”], referer: [https://www.xxx.com/le-nostre-proposte/appartamento-f3](https://www.xxx.com/le-nostre-proposte/appartamento-f3)
 * I asket my hosting provider about it, and it says that is a rule that they cannot
   disable, because disabling this would means disable ModSecurity at all (all the
   outbound connections).
 * Is there a solution? What this error implicate?
    -  This topic was modified 1 year, 10 months ago by [euchia](https://wordpress.org/support/users/euchia/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Rogier Lankhorst](https://wordpress.org/support/users/rogierlankhorst/)
 * (@rogierlankhorst)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/problemi-with-modsecurity/#post-17892162)
 * [@euchia](https://wordpress.org/support/users/euchia/) it’s not entirely clear
   from this message what the rule is that was triggered. You mention outbound connection,
   but the URL is located on your own server, not sure why this would count as an
   outbound connection?
 * Maybe you can check that with the hosting provider. And if the hosting provider
   can tell us a bit more about why this rule was triggered, I can see if we can
   do anything about it.
 *  Thread Starter [euchia](https://wordpress.org/support/users/euchia/)
 * (@euchia)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/problemi-with-modsecurity/#post-17924314)
 * Hi Rogier, sorry for the delay in replying to you but I didn’t receive the email
   notification.
   Anyway.
 * I’ll try to check this with the provider, I’ll let you know.
 *  Plugin Author [Rogier Lankhorst](https://wordpress.org/support/users/rogierlankhorst/)
 * (@rogierlankhorst)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/problemi-with-modsecurity/#post-17924344)
 * [@euchia](https://wordpress.org/support/users/euchia/) today we are releasing
   a new version with an adjustment which might resolve this, but as I don’t know
   the rule that triggers this I can’t be sure.
 *  Thread Starter [euchia](https://wordpress.org/support/users/euchia/)
 * (@euchia)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/problemi-with-modsecurity/#post-17924420)
 * Oh, thank you for the update, so I’ll check if this update solves it and I’ll
   let you know.
 * In the meanwhile, I’m asking to the provider.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problems with ModSecurity’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [euchia](https://wordpress.org/support/users/euchia/)
 * Last activity: [1 year, 10 months ago](https://wordpress.org/support/topic/problemi-with-modsecurity/#post-17924420)
 * Status: resolved