Title: problems
Last modified: November 28, 2024

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# problems

 *  [javierproaudio](https://wordpress.org/support/users/javierproaudio/)
 * (@javierproaudio)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/problems-118/)
 * bad experience

Viewing 1 replies (of 1 total)

 *  Plugin Support [Reedwanul Haque](https://wordpress.org/support/users/reedwanul/)
 * (@reedwanul)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/problems-118/#post-18168863)
 * Dear @javierproaudio ,
 * Thanks for sharing your feedback. Sorry to hear that you had an unpleasant experience
   with the ElementsKit Plugin.
 * Our team works diligently to ensure the best possible experience with our plugin.
   Please note that this plugin is trusted by over **1 million users** who are using
   it seamlessly. However, the issues you’re facing may be influenced by various
   factors, such as your site’s specific configuration, installed themes or plugins,
   caching settings, or server environment.
 * Since you’ve encountered an issue, you should have contacted our Support Center
   regarding the issue. We prioritize addressing every user inquiry promptly to 
   resolve concerns effectively. Receiving a one-star rating without prior communication
   about the issue is disheartening, as it can directly impact our reputation.
 * Now, we kindly request you to create a [support thread](https://wordpress.org/support/plugin/elementskit-lite/#new-topic-0)
   so we can thoroughly investigate the issue and provide a prompt solution. Please
   provide detailed information about the issue. If possible, share a video demonstrating
   the problem so we can better understand it. Your experience is important to us,
   and we are dedicated to improving our plugin to meet your expectations. We hope
   you will consider updating your review after receiving a resolution. We look 
   forward to your response.
 * Best Regards,
   Reju

Viewing 1 replies (of 1 total)

The topic ‘problems’ is closed to new replies.

 * ![](https://ps.w.org/elementskit-lite/assets/icon-256x256.gif?rev=2518175)
 * [ElementsKit Elementor Addons – Advanced Widgets & Templates Addons for Elementor](https://wordpress.org/plugins/elementskit-lite/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/elementskit-lite/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/elementskit-lite/)
 * [Active Topics](https://wordpress.org/support/plugin/elementskit-lite/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/elementskit-lite/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/elementskit-lite/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Reedwanul Haque](https://wordpress.org/support/users/reedwanul/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/problems-118/#post-18168863)