Title: Problems
Last modified: July 31, 2020

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# Problems

 *  [WebCodePoet](https://wordpress.org/support/users/senjoralfonso/)
 * (@senjoralfonso)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/problems-98/)
 * First at all: php_max_ex 300, php_max_mem 1024m
 * The plugin don’t save settings for the file types, I can’t say don’t register
   php or html files, it resets it self.by search for files, the plugin causes a
   502 error.
 * I never had those problems in Media from FTP.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Katsushi Kawamori](https://wordpress.org/support/users/katsushi-kawamori/)
 * (@katsushi-kawamori)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/problems-98/#post-13194878)
 * Settings -> Exclude file & folder ->
 * php|html
 *  Thread Starter [WebCodePoet](https://wordpress.org/support/users/senjoralfonso/)
 * (@senjoralfonso)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/problems-98/#post-13196330)
 * Wow, so many words, you wrote so well.
 * Settings -> Exclude file & folder ->
 * php|html
 * -> save -> IS NOT SAVED
 *  Plugin Author [Katsushi Kawamori](https://wordpress.org/support/users/katsushi-kawamori/)
 * (@katsushi-kawamori)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/problems-98/#post-13196853)
 * The 502 error is not a plugin, it’s a problem with your server.
 * >> First at all: php_max_ex 300, php_max_mem 1024m
    There is no need for such
   a large setting. “Bulk Media Register” will pre-check for timeouts and search
   for as many as you need.
 * You don’t need to set “Exclude file & folder” for html & php. At the time of 
   the search, the mime type will be checked and those files will be excluded. Only
   mime types that are uploadable should be included there.
 * >> -> save -> IS NOT SAVED
    What ?
 * I don’t think you should put php or html in the upload folder in the first place.
    -  This reply was modified 5 years, 10 months ago by [Katsushi Kawamori](https://wordpress.org/support/users/katsushi-kawamori/).
    -  This reply was modified 5 years, 10 months ago by [Katsushi Kawamori](https://wordpress.org/support/users/katsushi-kawamori/).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problems’ is closed to new replies.

 * ![](https://ps.w.org/bulk-media-register/assets/icon-256x256.png?rev=2316228)
 * [Bulk Media Register](https://wordpress.org/plugins/bulk-media-register/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/bulk-media-register/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/bulk-media-register/)
 * [Active Topics](https://wordpress.org/support/plugin/bulk-media-register/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/bulk-media-register/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/bulk-media-register/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Katsushi Kawamori](https://wordpress.org/support/users/katsushi-kawamori/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/problems-98/#post-13196853)
 * Status: not resolved