Title: Problems activating
Last modified: November 14, 2017

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# Problems activating

 *  [Fiona](https://wordpress.org/support/users/feesplacegooglemailcom/)
 * (@feesplacegooglemailcom)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/problems-activating-3/)
 * Hi there, I previously had this plugin (Google Analyticator) but it had caused
   some sort of problem and I had to get my webhosts to amend/delete it.
 * I have tried adding it back on but can’t seem to be able to follow the proper
   installation instructions per the “Installation” section on the plugin info pages.
   Not sure why but I didn’t have access to connect it to Google Analytics.
 * Am I missing something?! In the dashboard the little screen is there, but the
   grey donut timer just keeps going round and round and it is blank, and in the
   plugin all it says is “enabled” and there are no further options available to
   me. It appears to be in some sort of limbo and I am guessing I would need further
   help to sort it!
    Anyone? Much appreciated, FP
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblems-activating-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [ioussedik](https://wordpress.org/support/users/ioussedik/)
 * (@ioussedik)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/problems-activating-3/#post-9702046)
 * Hi everyone,
    I have the same problem. The grey donut timer is going round too,
   when I select any summary option (yesterday, 30 days or 60 days). It never stops
   rolling, and stays blank. Need help! Isabel

Viewing 1 replies (of 1 total)

The topic ‘Problems activating’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/google-analyticator_fefefe.svg)
 * [Analyticator](https://wordpress.org/plugins/google-analyticator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-analyticator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-analyticator/)
 * [Active Topics](https://wordpress.org/support/plugin/google-analyticator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-analyticator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-analyticator/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [ioussedik](https://wordpress.org/support/users/ioussedik/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/problems-activating-3/#post-9702046)
 * Status: not resolved