Title: Problems adding a new product
Last modified: April 13, 2024

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# Problems adding a new product

 *  [nestornqn](https://wordpress.org/support/users/nestornqn/)
 * (@nestornqn)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/problems-adding-a-new-product/)
 * I have WordPress version 6.5.2 and Woocommerce version 8.7.0 installed. In addition,
   for contacts, I have Contact Form 7 version 5.9.3 installed.
   When I enable the
   Contact Form 7 plugin I can’t enter new products because the screen is left blank
   and not accessible to data entry.If I disable Contact Form 7 I can now re-enter
   a new product.Query, what could be the problem?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblems-adding-a-new-product%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Jamie](https://wordpress.org/support/users/codente/)
 * (@codente)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/problems-adding-a-new-product/#post-17683717)
 * My suspicion would be a memory limit issue. Do you know how to check error logs
   on your server?
 * If not, try adding a plugin like WP Debugging. It will enable a new item in the
   WP Admin Bar for you to look at the WP Debug Log.
 * Once you have that plugin or a similar plugin enabled, enable Contact Form 7 
   again and try to add a product and get the blank screen.
 * Then go back to the item in the admin bar that lets you view the Debug Log and
   see if you have some sort of fatal error displaying there.
 *  Thread Starter [nestornqn](https://wordpress.org/support/users/nestornqn/)
 * (@nestornqn)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/problems-adding-a-new-product/#post-17683809)
 * Hello Jamie,
 * I already installed WP debugging, enabled Contact Form 7 and the error was repeated.
   I clicked on Debug quick look and it shows number of errors: 0
 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/problems-adding-a-new-product/#post-17684217)
 * I have installed exactly your configuration and cannot reproduce the problem.
   It is possible for me to enter new products.
 * I therefore suspect a connection with other plugins you are using or your theme.
   Deactivate all plugins as a test and change the theme to a standard theme. Does
   it work then? Then one of the deactivated things was to blame.
 *  Thread Starter [nestornqn](https://wordpress.org/support/users/nestornqn/)
 * (@nestornqn)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/problems-adding-a-new-product/#post-17685987)
 * You are right. the problem was the theme OceanWp. I change it by Astra and now
   all work right.
   Thank you

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problems adding a new product’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [nestornqn](https://wordpress.org/support/users/nestornqn/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/problems-adding-a-new-product/#post-17685987)
 * Status: not resolved

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