Problems after 2.06

  • Resolved 123cya

    (@123cya)


    5 years, 1 month ago

    Hello

    We use the SupportCandy plugin with the Pipping emails addon, which turns received emails into tickets. After the 2.06 update of the theme, the cron task that does this returns the following error:

    Parse error: syntax error, unexpected ‘?’ in /home2/corderoi/public_html/soporte/wp-content/themes/oceanwp/inc/third/class-gutenberg.php on line 313

    Could you fix this, please?

    Thank you very much

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Abhishek

    (@abhikr781)

    5 years, 1 month ago

    Hello,

    Kindly share the steps to replicate the issue with the plugin, so I can try it locally and able to find the causes for the issue.

    Thread Starter 123cya

    (@123cya)

    5 years, 1 month ago

    Hello Abhishek
    The problem is solved. Although the page runs on PHP 7.4, we had a cron job running through PHP 5.6. I have modified it to run under 7.4 and it has been fixed.
    Thank you very much in any case for your assistance.

    Best Regards

    Thread Starter 123cya

    (@123cya)

    5 years, 1 month ago

    I forgot to close the ticket. Sorry

    • This reply was modified 5 years, 1 month ago by 123cya.
    Abhishek

    (@abhikr781)

    5 years, 1 month ago

    You are most welcome and glad to hear that issue has been fixed.

Viewing 4 replies - 1 through 4 (of 4 total)

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