Title: Problems and bugs
Last modified: October 23, 2018

---

# Problems and bugs

 *  [jlgill](https://wordpress.org/support/users/jlgill/)
 * (@jlgill)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/problems-and-bugs/)
 * I have conflicting views on this theme. While it offers some nice functionality,
   and while the support has been fairly good about responding, there are some weird
   things with the Pro version. Anomaly 1 – if you enter two blogs in one day, the
   home page will display the month of the article on the first article posted on
   that day, but not for the other article, so you get a blank month for the 2nd
   article and just the day. That doesn’t make sense. The owl carousel for the blog
   posts do not have a fixed height on the featured image, so one must use the same
   dimensions on every featured post (1800×800 — huge image files). (I find that
   clients entering their own blog posts don’t pay attention to rules like requirement
   heights on featured images).
 * Initially, on the posts page with right sidebar, the comment section wasn’t functioning
   properly — with the navigation for next/previous blog posts being right smack
   dab in the middle of the comment form and the comment submit button extending
   into the footer. I suspect it was an unmatched <div> tag or some such. They did
   fix that. I literally have been corresponding with them for at least 3 weeks 
   almost every single day and I’m just tired of it. I will either have to find 
   and fix the comment numbering problem myself or just live with it. Neither is
   desirable. If the opportunity presents itself in the future to effectively switch
   to a different theme, I will be highly tempted to do so.
 * I wonder just how much testing was done on this theme and if anyone has ever 
   pushed it to its full capability as I have been doing?
 * Had the theme worked out of the box as it was intended, I probably would have
   given this theme a higher rating. I will give them credit for providing one functionality
   that was not standard — the limiting of the testimonial text to a fixed amount
   so that the owl carousel for the testimonials didn’t keep changing the overall
   height of the home page. I appreciate them fixing the code to include this feature.

Viewing 1 replies (of 1 total)

 *  Theme Author [themeshopy](https://wordpress.org/support/users/themeshopy/)
 * (@themeshopy)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/problems-and-bugs/#post-10811167)
 * Hello [@jlgill](https://wordpress.org/support/users/jlgill/),
 * This is a lite theme support forum, and you have reviewed our pro theme. we will
   do the changes in our pro theme which you have suggested.
 * We will generate a new ticket for you and will send it via mail, please send 
   us your suggestion on that mail.
 * Thanks.

Viewing 1 replies (of 1 total)

The topic ‘Problems and bugs’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/ts-charity/1.3.2/screenshot.png)
 * TS Charity
 * [Support Threads](https://wordpress.org/support/theme/ts-charity/)
 * [Active Topics](https://wordpress.org/support/theme/ts-charity/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/ts-charity/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/ts-charity/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [themeshopy](https://wordpress.org/support/users/themeshopy/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/problems-and-bugs/#post-10811167)