Title: Problems backing up Last modified: February 4, 2022 --- # Problems backing up * Resolved [pvrtomg](https://wordpress.org/support/users/pvrtomg/) * (@pvrtomg) * [4 years, 4 months ago](https://wordpress.org/support/topic/problems-backing-up/) * This is what it said I should send you. * ``` [STEP] [2022-02-04 10:04:16] Looking for PHP CLI executable file. [INFO] [2022-02-04 10:04:16] PHP CLI Filename: php [INFO] [2022-02-04 10:04:16] PHP CLI Version: 7.1.33 (cli) [INFO] [2022-02-04 10:04:16] PHP CLI Memory limit: 128M/512M [INFO] [2022-02-04 10:04:16] PHP CLI Execution limit: 0/0 [SUCCESS] [2022-02-04 10:04:16] We properly detected PHP CLI executable file. [WARN] [2022-02-04 10:04:18] Something went wrong in PHP CLI process, backup will be continued with legacy methods. [STEP] [2022-02-04 10:04:18] Initializing backup... [INFO] [2022-02-04 10:04:18] Backup & Migration version: 1.1.9 [INFO] [2022-02-04 10:04:18] Site which will be backed up: ***site_url*** [INFO] [2022-02-04 10:04:18] PHP Version: 7.4.27 [INFO] [2022-02-04 10:04:18] WP Version: 5.8.3 [INFO] [2022-02-04 10:04:18] Web server: Apache [INFO] [2022-02-04 10:04:18] Max execution time (in seconds): 300 [INFO] [2022-02-04 10:04:18] Max rows per query (this site): 300 [INFO] [2022-02-04 10:04:18] Checking if backup dir is writable... [INFO] [2022-02-04 10:04:18] Initializing custom error handler [SUCCESS] [2022-02-04 10:04:18] Yup it is writable... [STEP] [2022-02-04 10:04:18] Scanning files... [WARN] [2022-02-04 10:04:27] Removing file from backup (due to exclude rules): ***ABSPATH***/wp-content/uploads/wp-statistics/debug.log [STEP] [2022-02-04 10:04:27] Checking free space, reserving... [INFO] [2022-02-04 10:04:27] Requires at least 2391300621 bytes. [2.23 GB] [INFO] [2022-02-04 10:04:27] Disk free space function is not disabled - using it... [INFO] [2022-02-04 10:04:27] Checking this path/partition: ***ABSPATH***/wp-content/***backup_path***/backups [SUCCESS] [2022-02-04 10:04:27] There is 277,303.00 MB free. [270.8 GB] [SUCCESS] [2022-02-04 10:04:27] Great! We have enough space. [SUCCESS] [2022-02-04 10:04:27] Confirmed, there is more than enough space, checked: 2391300621 bytes [INFO] [2022-02-04 10:04:27] Scanning done - found 19203 files... [SUCCESS] [2022-02-04 10:04:27] Backup initialized... [STEP] [2022-02-04 10:04:27] Initializing archiving system... [SUCCESS] [2022-02-04 10:04:27] Archive system initialized... [STEP] [2022-02-04 10:04:27] Preparing map of files... [SUCCESS] [2022-02-04 10:04:27] Files prepared. [INFO] [2022-02-04 10:04:27] Starting compression process... [STEP] [2022-02-04 10:04:27] Smart memory calculation... [INFO] [2022-02-04 10:04:27] There is 384 MBs of memory to use [INFO] [2022-02-04 10:04:27] WordPress memory limit: 256 MBs [SUCCESS] [2022-02-04 10:04:27] Setting the safe limit to 86 MB [STEP] [2022-02-04 10:04:27] Making database backup (using V2 engine, requires at least v1.1.0 to restore) [INFO] [2022-02-04 10:04:27] Iterating database... [INFO] [2022-02-04 10:04:27] Memory usage after initialization: 20.56 MB [INFO] [2022-02-04 10:04:27] Scan found 36 tables (221727 rows), estimated total size: 48.51 MB. [INFO] [2022-02-04 10:04:27] Memory usage after getting table names: 20.58 MB [INFO] [2022-02-04 10:04:27] Getting table recipes... [INFO] [2022-02-04 10:04:27] Table recipes have been exported. [INFO] [2022-02-04 10:04:27] Memory usage after loading recipes: 20.61 MB [INFO] [2022-02-04 10:04:27] Saving recipes... [INFO] [2022-02-04 10:04:28] Recipes saved. [INFO] [2022-02-04 10:04:28] Memory usage after recipe off-load: 20.59 MB [INFO] [2022-02-04 10:04:28] Exporting table data... [INFO] [2022-02-04 10:04:28] Getting data of table: walks (1.56 MB) [INFO] [2022-02-04 10:04:28] Table: walks cloned, operation took: 0.20444 ms [INFO] [2022-02-04 10:04:28] Getting data of table: wp_ai1ec_event_category_meta (0.00 MB) [INFO] [2022-02-04 10:04:28] Table: wp_ai1ec_event_category_meta cloned, operation took: 0.00129 ms [INFO] [2022-02-04 10:04:28] Getting data of table: wp_ai1ec_event_instances (0.00 MB) [INFO] [2022-02-04 10:04:28] Table: wp_ai1ec_event_instances cloned, operation took: 0.00089 ms [INFO] [2022-02-04 10:04:28] Getting data of table: wp_ai1ec_events (0.00 MB) [INFO] [2022-02-04 10:04:28] Table: wp_ai1ec_events cloned, operation took: 0.00111 ms [INFO] [2022-02-04 10:04:28] Getting data of table: wp_calp_event_category_colors (0.00 MB) [INFO] [2022-02-04 10:04:28] Table: wp_calp_event_category_colors cloned, operation took: 0.00315 ms [INFO] [2022-02-04 10:04:28] Getting data of table: wp_calp_event_feeds (0.00 MB) [INFO] [2022-02-04 10:04:28] Table: wp_calp_event_feeds cloned, operation took: 0.00072 ms [INFO] [2022-02-04 10:04:28] Getting data of table: wp_calp_event_instances (0.00 MB) [INFO] [2022-02-04 10:04:28] Table: wp_calp_event_instances cloned, operation took: 0.00300 ms [INFO] [2022-02-04 10:04:28] Getting data of table: wp_calp_events (0.00 MB) [INFO] [2022-02-04 10:04:28] Table: wp_calp_events cloned, operation took: 0.00279 ms [INFO] [2022-02-04 10:04:28] Getting data of table: wp_commentmeta (0.00 MB) [INFO] [2022-02-04 10:04:28] Table: wp_commentmeta cloned, operation took: 0.00095 ms [INFO] [2022-02-04 10:04:28] Getting data of table: wp_comments (0.00 MB) [INFO] [2022-02-04 10:04:28] Table: wp_comments cloned, operation took: 0.00076 ms [INFO] [2022-02-04 10:04:28] Getting data of table: wp_contact_form_7 (0.00 MB) [INFO] [2022-02-04 10:04:28] Table: wp_contact_form_7 cloned, operation took: 0.00228 ms [INFO] [2022-02-04 10:04:28] Getting data of table: wp_duplicator_packages (0.02 MB) [INFO] [2022-02-04 10:04:28] Table: wp_duplicator_packages cloned, operation took: 0.00328 ms [INFO] [2022-02-04 10:04:28] Getting data of table: wp_links (0.00 MB) [INFO] [2022-02-04 10:04:28] Table: wp_links cloned, operation took: 0.00285 ms [INFO] [2022-02-04 10:04:28] Getting data of table: wp_ngg_album (0.00 MB) [INFO] [2022-02-04 10:04:28] Table: wp_ngg_album cloned, operation took: 0.00360 ms [INFO] [2022-02-04 10:04:28] Getting data of table: wp_ngg_gallery (0.02 MB) [INFO] [2022-02-04 10:04:28] Table: wp_ngg_gallery cloned, operation took: 0.00494 ms [INFO] [2022-02-04 10:04:28] Getting data of table: wp_ngg_pictures (1.75 MB) [INFO] [2022-02-04 10:04:28] Table: wp_ngg_pictures cloned, operation took: 0.13457 ms [INFO] [2022-02-04 10:04:28] Getting data of table: wp_options (1.33 MB) [INFO] [2022-02-04 10:04:28] Table: wp_options cloned, operation took: 0.03331 ms [INFO] [2022-02-04 10:04:28] Getting data of table: wp_postmeta (1.25 MB) [INFO] [2022-02-04 10:04:28] Table: wp_postmeta cloned, operation took: 0.29652 ms [INFO] [2022-02-04 10:04:28] Getting data of table: wp_posts (11.06 MB) [INFO] [2022-02-04 10:04:29] Table: wp_posts cloned, operation took: 1.12641 ms [INFO] [2022-02-04 10:04:29] Getting data of table: wp_statistics_exclusions (0.00 MB) [INFO] [2022-02-04 10:04:29] Table: wp_statistics_exclusions cloned, operation took: 0.00098 ms [INFO] [2022-02-04 10:04:29] Getting data of table: wp_statistics_historical (0.00 MB) [INFO] [2022-02-04 10:04:29] Table: wp_statistics_historical cloned, operation took: 0.00076 ms [INFO] [2022-02-04 10:04:29] Getting data of table: wp_statistics_pages (17.73 MB) [INFO] [2022-02-04 10:04:37] Table: wp_statistics_pages cloned, operation took: 7.80264 ms [INFO] [2022-02-04 10:04:37] Getting data of table: wp_statistics_search (0.41 MB) [INFO] [2022-02-04 10:04:37] Table: wp_statistics_search cloned, operation took: 0.20128 ms [INFO] [2022-02-04 10:04:37] Getting data of table: wp_statistics_useronline (0.00 MB) [INFO] [2022-02-04 10:04:37] Table: wp_statistics_useronline cloned, operation took: 0.00128 ms [INFO] [2022-02-04 10:04:37] Getting data of table: wp_statistics_visit (0.21 MB) [INFO] [2022-02-04 10:04:38] Table: wp_statistics_visit cloned, operation took: 0.15018 ms [INFO] [2022-02-04 10:04:38] Getting data of table: wp_statistics_visitor (12.84 MB) [INFO] [2022-02-04 10:04:46] Table: wp_statistics_visitor cloned, operation took: 8.03088 ms [INFO] [2022-02-04 10:04:46] Getting data of table: wp_statistics_visitor_relationships (0.05 MB) [INFO] [2022-02-04 10:04:46] Table: wp_statistics_visitor_relationships cloned, operation took: 0.00095 ms [INFO] [2022-02-04 10:04:46] Getting data of table: wp_term_relationships (0.07 MB) [INFO] [2022-02-04 10:04:46] Table: wp_term_relationships cloned, operation took: 0.01259 ms [INFO] [2022-02-04 10:04:46] Getting data of table: wp_term_taxonomy (0.01 MB) [INFO] [2022-02-04 10:04:46] Table: wp_term_taxonomy cloned, operation took: 0.00323 ms [INFO] [2022-02-04 10:04:46] Getting data of table: wp_termmeta (0.05 MB) [INFO] [2022-02-04 10:04:46] Table: wp_termmeta cloned, operation took: 0.00073 ms [INFO] [2022-02-04 10:04:46] Getting data of table: wp_terms (0.01 MB) [INFO] [2022-02-04 10:04:46] Table: wp_terms cloned, operation took: 0.00277 ms [INFO] [2022-02-04 10:04:46] Getting data of table: wp_usermeta (0.07 MB) [INFO] [2022-02-04 10:04:46] Table: wp_usermeta cloned, operation took: 0.01015 ms [INFO] [2022-02-04 10:04:46] Getting data of table: wp_users (0.01 MB) [INFO] [2022-02-04 10:04:46] Table: wp_users cloned, operation took: 0.00283 ms [INFO] [2022-02-04 10:04:46] Getting data of table: wp_wfu_dbxqueue (0.02 MB) [INFO] [2022-02-04 10:04:46] Table: wp_wfu_dbxqueue cloned, operation took: 0.00089 ms [INFO] [2022-02-04 10:04:46] Getting data of table: wp_wfu_log (0.02 MB) [INFO] [2022-02-04 10:04:46] Table: wp_wfu_log cloned, operation took: 0.00084 ms [INFO] [2022-02-04 10:04:46] Getting data of table: wp_wfu_userdata (0.02 MB) [INFO] [2022-02-04 10:04:46] Table: wp_wfu_userdata cloned, operation took: 0.00082 ms [INFO] [2022-02-04 10:04:46] Table data exported. [INFO] [2022-02-04 10:04:46] Memory usage after data export: 20.57 MB [INFO] [2022-02-04 10:04:46] Entire process took: 18.1541 s [SUCCESS] [2022-02-04 10:04:46] Database backup finished [STEP] [2022-02-04 10:04:46] Making archive [INFO] [2022-02-04 10:04:46] Compressing... [INFO] [2022-02-04 10:04:46] Using PclZip module to create the backup [INFO] [2022-02-04 10:04:46] Legacy setting: Using default modules depending on user server [INFO] [2022-02-04 10:04:46] Starting background process on server-side... [SUCCESS] [2022-02-04 10:04:46] Request sent successfully, without error returned. [WARN] [2022-02-04 10:04:48] Could not find any response from the server, trying again in 3 seconds. [WARN] [2022-02-04 10:04:51] Still nothing backup probably is not running. [STEP] [2022-02-04 10:04:51] Reverting backup, removing file... [ERROR] [2022-02-04 10:04:51] There was an error during backup... [ERROR] [2022-02-04 10:04:51] Backup could not run on your server, please check global logs. [STEP] [2022-02-04 10:04:51] Aborting backup... [DOWNLOAD GENERATED] File downloaded on (server time): 2022-02-04 10:04:54 [DOWNLOAD GENERATED] Last update (seconds): 38 seconds ago [DOWNLOAD GENERATED] Last update (date): 2022-02-04 10:04:16 ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblems-backing-up%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 2 replies - 1 through 2 (of 2 total) * Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/) * (@iclyde) * [4 years, 4 months ago](https://wordpress.org/support/topic/problems-backing-up/#post-15337410) * Hi [@pvrtomg](https://wordpress.org/support/users/pvrtomg/) * Seems that your PHP CLI does not work properly on your server. Please try to disable it and change backup method. * Please follow these steps: 1. Go to “Other options” section 2. Change backup method: [https://prnt.sc/1s1ofpa](https://prnt.sc/1s1ofpa) 3. Disable PHP CLI checking: [https://prnt.sc/1sljr31](https://prnt.sc/1sljr31) 4. Modify query output: [https://prnt.sc/1trxucl](https://prnt.sc/1trxucl) (set this value to 100) 5. Save “Other options” section 6. Force stop both processes: [https://prnt.sc/1trv1tm](https://prnt.sc/1trv1tm) * Let me know if that solves your issue 🙂 Thank you! * Thread Starter [pvrtomg](https://wordpress.org/support/users/pvrtomg/) * (@pvrtomg) * [4 years, 4 months ago](https://wordpress.org/support/topic/problems-backing-up/#post-15356851) * Thank that seems to have done the trick Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Problems backing up’ is closed to new replies. * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566) * [Backup Migration](https://wordpress.org/plugins/backup-backup/) * [Frequently Asked Questions](https://wordpress.org/plugins/backup-backup/#faq) * [Support Threads](https://wordpress.org/support/plugin/backup-backup/) * [Active Topics](https://wordpress.org/support/plugin/backup-backup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backup-backup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backup-backup/reviews/) * 2 replies * 2 participants * Last reply from: [pvrtomg](https://wordpress.org/support/users/pvrtomg/) * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/problems-backing-up/#post-15356851) * Status: resolved