Title: Problems creating Creatives
Last modified: August 31, 2016

---

# Problems creating Creatives

 *  [wimvincken](https://wordpress.org/support/users/wimvincken/)
 * (@wimvincken)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/problems-creating-creatives/)
 * When I want to create new Creatives, it gives me problems.
 * After I created a text creative, the ID is 0.
    The same with image.
 * I must say, that after I installed the plugin, I created two creatives without
   problems. When I started seriously to add creatives, I deleted the default one
   and my own test creatives and then the problems started.
 * [https://wordpress.org/plugins/affiliates-manager/](https://wordpress.org/plugins/affiliates-manager/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/problems-creating-creatives/#post-7324777)
 * Hi, can you create another creative but also make sure you have enabled Debug
   mode. Then after you have created the creative, please check the log file and
   report back.
 * Thank you
 *  Thread Starter [wimvincken](https://wordpress.org/support/users/wimvincken/)
 * (@wimvincken)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/problems-creating-creatives/#post-7324786)
 * I know what the problem is.
    When I add text in the ‘Alt Text’ field, which is
   too long, and save it, the creative is displayed after saving with an ID of 0.
   When I repeat it with a much smaller text for the ‘Alt Text’ field, everything
   is alright.
 * Do you know what’s the maximum length of this field?
    Maybe you can automatically
   cut the maximum allowed length of the text of this field (and the rest of the
   fields as well)? Or maybe a validation before I save the values of the creative?
 * Thanks for the fast response. Good job. I almost wanted to look for another Affiliate
   plugin.
 * Oh by the way, logging doesn’t work as I assumed it should.
    I switch on the 
   logging as you have suggested, do my tests and look at the log file. Empty. I
   switch off the logging and save and look again. The same, empty. I click on ‘
   Reset Debug Log file’ and repeat my tests. The same result.
 * I also look at the logfile with FTP, but it’s still empty, except after I reset
   the logfile. Then it’s not empty. Here is the content:
    [04/28/2016 7:14 AM] –——–
   Log File Reset ——–
 * That’s it. All the actions of my tests were not logged.
 * That’s it for today, me playing the QC. I feel good, I love this plugin, so what
   can go wrong, not? I’m going to add loads of creatives into the plugin, so my
   boss with be pleased at Monday.
 * And if it would be possible that you guys can update the plugin with protection
   of ‘idiots’ and ‘fools’ like me, it would be even a better day.
 * Great job and thank you,
 * Wim
 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/problems-creating-creatives/#post-7324809)
 * Hi, thank you for your suggestions. The plugin developers will investigate further
   your request.
 * In regards to the log file, can you carry out this test. Register as an affiliate
   in your website. Then check the log file. Let me know if you see any entries.
 * Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problems creating Creatives’ is closed to new replies.

 * ![](https://ps.w.org/affiliates-manager/assets/icon-128x128.png?rev=981249)
 * [Affiliates Manager](https://wordpress.org/plugins/affiliates-manager/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/affiliates-manager/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/affiliates-manager/)
 * [Active Topics](https://wordpress.org/support/plugin/affiliates-manager/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/affiliates-manager/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/affiliates-manager/reviews/)

## Tags

 * [creatives](https://wordpress.org/support/topic-tag/creatives/)

 * 3 replies
 * 2 participants
 * Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/problems-creating-creatives/#post-7324809)
 * Status: not resolved