Title: Problems disabling maintenance mode
Last modified: July 10, 2017

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# Problems disabling maintenance mode

 *  Resolved [healthpass](https://wordpress.org/support/users/healthpass/)
 * (@healthpass)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/problems-disabling-maintenance-mode/)
 * Good morning, I would appreciate your help.
    Install the WP Maintenance plugin
   on my website (www.healthpass.com) while building it and everything went well
   until it was updated to 4.8. -First. I misconfigured and tried to re-customize
   it. -Second. Now that I want to turn it off I can not. Although it has been disabled,
   the home appears correctly but the other pages appear in maintenance mode (custom
   ones and others do not). I read in some of the forum post that could be cache
   problem, but there is no cache in my ftp folder to delete its contents. You can
   help me please, it is my first web and I feel something lost.
 * Ask me for the data you need to resolve the incident.
 * Thank you.
    regards

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [George J](https://wordpress.org/support/users/georgejipa/)
 * (@georgejipa)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/problems-disabling-maintenance-mode/#post-9306788)
 * Hello [@healthpass](https://wordpress.org/support/users/healthpass/),
 * Actually… the maintenance mode is deactivated (hope you’re talking about [http://healthpass.es](http://healthpass.es),
   because on the .com version I don’t see any problem).
    But I am sure that the
   problem is caused by `Page Builder: KingComposer` plugin and his caching/optimization
   settings.
 *     ```
       <!-- This page has been optimized on Friday 7th of July 2017 07:08:09 PM by KingComposer Page Builder : https://kingcomposer.com -->
       ```
   
 * So… you have two options:
    1. delete all cached files from `optimized` folder
   before you activate the maintenance mode and after you deactivate it. The folder
   should be in the same directory as `wp-config.php`. 2. use clear cache or disable
   the optimization setting from KingComposer before you activate the maintenace
   mode and re-enable the setting after you deactivate maintenance.
 * Thanks.
    -  This reply was modified 8 years, 11 months ago by [George J](https://wordpress.org/support/users/georgejipa/).
    -  This reply was modified 8 years, 11 months ago by [George J](https://wordpress.org/support/users/georgejipa/).
    -  This reply was modified 8 years, 11 months ago by [George J](https://wordpress.org/support/users/georgejipa/).
    -  This reply was modified 8 years, 11 months ago by [George J](https://wordpress.org/support/users/georgejipa/).
 *  [George J](https://wordpress.org/support/users/georgejipa/)
 * (@georgejipa)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/problems-disabling-maintenance-mode/#post-9313551)
 * [@healthpass](https://wordpress.org/support/users/healthpass/) any update, so
   I can mark the ticket as “Resolved”?
 *  Thread Starter [healthpass](https://wordpress.org/support/users/healthpass/)
 * (@healthpass)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/problems-disabling-maintenance-mode/#post-9314771)
 * Hello George,
    Thank you for taking an interest in my problem. I have already
   been able to solve it. I did not find the cache folder or disable the KingComposer
   optimization settings. What I did was disable all the plugins, fix the 500 error
   that the web gave me and completely uninstall the WP Maintenance plugin. After
   all this I managed to restore it and it works! But I have not reinstalled this
   maintenance plugin, I do not need it at the moment.
 * Thank you for your directions.
    a cordial greeting
 * Elvira
 *  [George J](https://wordpress.org/support/users/georgejipa/)
 * (@georgejipa)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/problems-disabling-maintenance-mode/#post-9314845)
 * [@healthpass](https://wordpress.org/support/users/healthpass/) I’m glad you solved
   the problem.
 * For what it’s worth, the `optimized` folder exists on healthpass.es (it can be
   publicly accessed) because I’ve checked before telling you that solution. 🙂
    -  This reply was modified 8 years, 11 months ago by [George J](https://wordpress.org/support/users/georgejipa/).
 *  Thread Starter [healthpass](https://wordpress.org/support/users/healthpass/)
 * (@healthpass)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/problems-disabling-maintenance-mode/#post-9314958)
 * If, as I did not know which folders to clean, I helped a friend who knows more
   than I did, and did the necessary jobs on ftp. Even so, after that I had to do
   what I told you to finish fixing.
 * Thank you for being here to support us.
    Greetings. 🙂 Elvira

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Problems disabling maintenance mode’ is closed to new replies.

 * ![](https://ps.w.org/wp-maintenance-mode/assets/icon-256x256.gif?rev=3027645)
 * [LightStart - Maintenance Mode, Coming Soon and Landing Page Builder](https://wordpress.org/plugins/wp-maintenance-mode/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-maintenance-mode/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-maintenance-mode/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-maintenance-mode/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-maintenance-mode/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-maintenance-mode/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [healthpass](https://wordpress.org/support/users/healthpass/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/problems-disabling-maintenance-mode/#post-9314958)
 * Status: resolved