Problems getting API key

  • Nora McDougall

    (@nora-mcdougall)


    11 years, 2 months ago

    You guys are amazing at having someone here checking this forum. I will be posting about it on my Facebook page!

    Anyway, I was working with a client by webinar today, and she is having a problem getting the API key. So, we followed the usual instructions and went to save the options, but we received an error I haven’t seen before, “Your options have been saved, but we encountered a problem. You left your API key blank, so we tried to get you a free API key from the Wordfence servers. However, we encountered a problem fetching the free key. We received an error response when trying to contact the WordFence scanning servers using PHP’s file_get_contents function. … ” I have other clients on this web host who have not had this issue. Is it possibly a PHP version issue?
    Thanks!

    https://ww.wp.xz.cn/plugins/wordfence/

Viewing 5 replies - 1 through 5 (of 5 total)
  • WFSupport

    (@wfsupport)

    11 years, 2 months ago

    Could be. We user cUrl and fall back to file_get (I think).

    Can you check the php.ini file and see if so allow_url_fopen is set to on?

    tim

    ArditBrame

    (@arditbrame)

    11 years, 2 months ago

    I have the same problem

    “Your options have been saved, but we encountered a problem. You left your API key blank, so we tried to get you a free API key from the Wordfence servers. However we encountered a problem fetching the free key: We received an error response when trying to contact the Wordfence scanning servers. The HTTP status code was [0] and the curl error number was [7]”

    WFSupport

    (@wfsupport)

    11 years, 2 months ago

    @ardit Did you check the solution provided? In the future make sure and open your own post so we can better track incidents.

    Thanks!

    tim

    ArditBrame

    (@arditbrame)

    11 years, 1 month ago

    Hi Tim. Thank you for the reply.
    Yes i followed the instructions but i still havent activated Wordfence.

    Thank you.

    WFSupport

    (@wfsupport)

    11 years, 1 month ago

    When you run the connectivity test (bottom pf WF options page) what does it say?

    tim

Viewing 5 replies - 1 through 5 (of 5 total)

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