Title: Problems getting set up
Last modified: February 13, 2021

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# Problems getting set up

 *  [grahampclark03@gmail.com](https://wordpress.org/support/users/grahampclark03gmailcom/)
 * (@grahampclark03gmailcom)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/problems-getting-set-up/)
 * Looks like a great plugin, but I keep getting error messages in trying to set
   up / connect my WordPress account.

Viewing 1 replies (of 1 total)

 *  [Siera](https://wordpress.org/support/users/stuttle/)
 * (@stuttle)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/problems-getting-set-up/#post-14051630)
 * Hi [@grahampclark03gmailcom](https://wordpress.org/support/users/grahampclark03gmailcom/),
 * Siera here with the Customer Success Team at OptinMonster. I’m sorry to hear 
   you’re having some trouble getting set-up! Our team is here to help though and
   would be happy to take a look at those error messages to see what’s preventing
   the plugin from being connected. We can even install the plugin for you if you’d
   like 🙂
 * I was able to locate your OptinMonster account so keep an eye out for a message
   from [support@optinmonster.com](https://wordpress.org/support/topic/problems-getting-set-up/support@optinmonster.com?output_format=md)
   so we can get this all sorted 🙂
 * And anytime you need a helping hand our support team will be ready to jump in!
   We can be reached Monday – Friday 9AM-5PM EST at [support@optinmonster.com](https://wordpress.org/support/topic/problems-getting-set-up/support@optinmonster.com?output_format=md)

Viewing 1 replies (of 1 total)

The topic ‘Problems getting set up’ is closed to new replies.

 * ![](https://ps.w.org/optinmonster/assets/icon-256x256.png?rev=1145864)
 * [Popup Builder & Popup Maker for WordPress – OptinMonster Email Marketing and Lead Generation](https://wordpress.org/plugins/optinmonster/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Siera](https://wordpress.org/support/users/stuttle/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/problems-getting-set-up/#post-14051630)