Title: problems insalling a plugin
Last modified: August 19, 2016

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# problems insalling a plugin

 *  [phonesis](https://wordpress.org/support/users/phonesis/)
 * (@phonesis)
 * [17 years, 5 months ago](https://wordpress.org/support/topic/problems-insalling-a-plugin/)
 * Am having problems installing a plug in.Am getting the following message;
    Installing
   Plugin from file: Chicklet-Creator.zip
 * Unpacking the plugin package
 * Folder already exists.: read-me.rtf
 * Installation Failed
    How can delete the folder:read-me.rtf or how can i solve
   this problem. Please assist

Viewing 1 replies (of 1 total)

 *  [MichaelH](https://wordpress.org/support/users/michaelh/)
 * (@michaelh)
 * [17 years, 5 months ago](https://wordpress.org/support/topic/problems-insalling-a-plugin/#post-941420)
 * Extract the plugin zip to your local machine, then use FTP to upload the files
   as explained in the [Installing Plugins section](http://codex.wordpress.org/Managing_Plugins#Installing_Plugins)
   of the [Managing Plugins](http://codex.wordpress.org/Managing_Plugins) article.

Viewing 1 replies (of 1 total)

The topic ‘problems insalling a plugin’ is closed to new replies.

## Tags

 * [plugin installation](https://wordpress.org/support/topic-tag/plugin-installation/)

 * 1 reply
 * 2 participants
 * Last reply from: [MichaelH](https://wordpress.org/support/users/michaelh/)
 * Last activity: [17 years, 5 months ago](https://wordpress.org/support/topic/problems-insalling-a-plugin/#post-941420)
 * Status: not resolved

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