Title: problems installing
Last modified: August 30, 2016

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# problems installing

 *  Resolved [carosea](https://wordpress.org/support/users/carosea/)
 * (@carosea)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problems-installing-11/)
 * I am trying to install the plugin via dashboard /plugins / add new.
    I appears
   to upload and activate it but then gives me an error – ‘you don’t have permissions
   to change this page’. However it has actually installed the software. I also 
   had 2 errors re max_file_upload and max_input_vars. I created a php.ini file 
   as there wasn’t one and set these to 100 and 1000. Anything I try to do though
   gives the permission error
 * [https://wordpress.org/plugins/woocommerce-products-designer/](https://wordpress.org/plugins/woocommerce-products-designer/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Hermann LAHAMI](https://wordpress.org/support/users/mano88/)
 * (@mano88)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problems-installing-11/#post-6687429)
 * Hello,
 * 1-For the permissions: i’m not sure but looks like you don’t have the right to
   install/activate plugins. Are you sure you’re using an admin account with alll
   the defaults capabilities?
 * 2-For the errors: there is always a php.ini file, you just don’t have access 
   to it. I suggest you contact your hosting company and ask them to help you make
   the changes because a lot of them don’t let the customers edit the php settings
   by themselves.

Viewing 1 replies (of 1 total)

The topic ‘problems installing’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woocommerce-products-designer_c8c8c8.
   svg)
 * [Woocommerce Products Designer by ORION - online product customizer for t-shirts, print cards, phone cases Lettering & Decals](https://wordpress.org/plugins/woocommerce-products-designer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-products-designer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-products-designer/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-products-designer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-products-designer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-products-designer/reviews/)

## Tags

 * [error installing](https://wordpress.org/support/topic-tag/error-installing/)
 * [permissions](https://wordpress.org/support/topic-tag/permissions/)

 * 1 reply
 * 2 participants
 * Last reply from: [Hermann LAHAMI](https://wordpress.org/support/users/mano88/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/problems-installing-11/#post-6687429)
 * Status: resolved