Title: Problems installing
Last modified: August 20, 2016

---

# Problems installing

 *  [zarawilkins](https://wordpress.org/support/users/zarawilkins/)
 * (@zarawilkins)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/problems-installing-4/)
 * Warning: require(/home/serpmass/public_html/wp-includes/load.php) [function.require]:
   failed to open stream: Permission denied in /home/serpmass/public_html/wp-settings.
   php on line 21
 * Fatal error: require() [function.require]: Failed opening required ‘/home/serpmass/
   public_html/wp-includes/load.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/
   php’) in /home/serpmass/public_html/wp-settings.php on line 21
 * thats the msg i get 🙁 please help

Viewing 1 replies (of 1 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/problems-installing-4/#post-2612727)
 * This looks like a server permissions issue. Try contacting your hosts for assistance.

Viewing 1 replies (of 1 total)

The topic ‘Problems installing’ is closed to new replies.

## Tags

 * [instal](https://wordpress.org/support/topic-tag/instal/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 1 reply
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [14 years, 3 months ago](https://wordpress.org/support/topic/problems-installing-4/#post-2612727)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics