Title: Problems installing update
Last modified: August 19, 2016

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# Problems installing update

 *  [amyfu](https://wordpress.org/support/users/amyfu/)
 * (@amyfu)
 * [16 years, 7 months ago](https://wordpress.org/support/topic/problems-installing-update/)
 * Alright I’m new at this… had never installed an update.. never backed up before(
   now I realize this is dumb but there it is…) I downloaded a zip file of all my
   site files from my hosting service. I also downloaded a plugin to backup my wordpress
   files… like my posts etc. I believe? I clicked the automatic update button and
   now I can’t even log in to my wordpress account. I got a message that it’s briefly
   unavailable due to scheduled maintenance. Now it’s finally up again with a message
   that it failed to update.
 * The reason I was needing to update is that my site was reportedly looking all
   wonky to someone in IE. I looked at it from IE and found the same problem. Lines
   going through the page, etc. ACK! Help!
 * [http://housewifehacks.com](http://housewifehacks.com) don’t know if it was a
   temporary issue or what the deal is. Any help would be much appreciated.
 * Amy

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [wordprest](https://wordpress.org/support/users/wordprest/)
 * (@wordprest)
 * [16 years, 7 months ago](https://wordpress.org/support/topic/problems-installing-update/#post-1270035)
 * don’t upgrade your site, if you never dealth with the process before.
 *  Thread Starter [amyfu](https://wordpress.org/support/users/amyfu/)
 * (@amyfu)
 * [16 years, 7 months ago](https://wordpress.org/support/topic/problems-installing-update/#post-1270038)
 * alright thanks… opening new topic about the IE issues

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problems installing update’ is closed to new replies.

## Tags

 * [problem](https://wordpress.org/support/topic-tag/problem/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [amyfu](https://wordpress.org/support/users/amyfu/)
 * Last activity: [16 years, 7 months ago](https://wordpress.org/support/topic/problems-installing-update/#post-1270038)
 * Status: not resolved

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