Title: Problems loading pictures
Last modified: August 31, 2016

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# Problems loading pictures

 *  Resolved [malinose](https://wordpress.org/support/users/malinose/)
 * (@malinose)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/problems-loading-pictures/)
 * I am working on an PIM Project with this pretty cool plugin, so far so good i
   made a test-system on a BITNAMI WordPress Stack. But somehow i have several issues
   with pictures not loading.
 * Situation in Chrome on a PC
    No pictures on the catalogue itself [http://abload.de/img/cataloguezqre0.jpg](http://abload.de/img/cataloguezqre0.jpg)
   On the product page everything is fine [http://abload.de/img/product2ipq5.jpg](http://abload.de/img/product2ipq5.jpg)
 * Situation on the testing device (iPad 4)
    No pictures loading at all [http://abload.de/img/image1w1z8w.png](http://abload.de/img/image1w1z8w.png)
   [http://abload.de/img/image2gxxtc.png](http://abload.de/img/image2gxxtc.png)
 * Am i doing something wrong or can anyone help me with that issue?
 * Greetings!
 * [https://wordpress.org/plugins/ultimate-product-catalogue/](https://wordpress.org/plugins/ultimate-product-catalogue/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [malinose](https://wordpress.org/support/users/malinose/)
 * (@malinose)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/problems-loading-pictures/#post-7015185)
 * also tried on an VM, WAMP and so on, maybe the Theme is guilty? Can anyone recommend
   a responsive theme that goes good with this plugin?
 * Basic aim is some kind of lean and minimalistic web catalogue, nothing fancy,
   rather functional
 *  [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * (@etoilewebdesign)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/problems-loading-pictures/#post-7015242)
 * Hi Malinose,
 * In the plugin options, can you check whether you have selected thumbnail support(
   Options > Basic Options) ?
 * If this option is on, then the plugin will use the wordpress generated 300×300
   thumbnail images to display on your products. This can be a problem since these
   thumbnails are usually generated automatically when the image is uploaded, but
   not when using certain themes.
 * Can you try disabling the option or using a different theme and seeing if your
   problem is fixed ?
 * EWD

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problems loading pictures’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-product-catalogue/assets/icon-128x128.png?rev=1805317)
 * [Ultimate Product Catalog](https://wordpress.org/plugins/ultimate-product-catalogue/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-product-catalogue/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-product-catalogue/unresolved/)
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 * 2 replies
 * 2 participants
 * Last reply from: [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/problems-loading-pictures/#post-7015242)
 * Status: resolved