Problems restoring after last update

  • Resolved crowdmarshals

    (@crowdmarshals)


    9 years, 6 months ago

    Updraft worked perfectly up until the latest update. After the update I keep getting errors such as “cannot delete .old” files. “cannot verify ownership” etc.

    When I do click on the delete old files option it appears to delete these files. But returning to the backup does not resolve the issue.

    Please restore Updraft Plus to the awesome program it was. It never failed to restore before. Now it is no longer reliable.

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  • Plugin Contributor DNutbourne

    (@dnutbourne)

    9 years, 6 months ago

    Hi,

    Please could you send us a copy of the latest restoration log?
    This can be found in the ‘wp-content/updraft’ directory of the site via FTP.

    The contents will be too long to post here directly. However, you can use an online service such as Pastebin, and post the link here.

Viewing 1 replies (of 1 total)

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