Title: Problems setting hight correctly Last modified: January 30, 2023 --- # Problems setting hight correctly * Resolved [wpzugang](https://wordpress.org/support/users/wpzugang/) * (@wpzugang) * [3 years, 3 months ago](https://wordpress.org/support/topic/problems-setting-hight-correctly/) * Hi, I have problems with setting the hight correctly. * First there seem to be a padding on top of the panorama which I cannot get rid of. After checking in browser (FF, Chrome), it shows no padding inside my column so must be a padding inside the plugin. * Second there seem to be a bug in the block setting. When I change to Hight ->“ vh” and type in a hight, I can set a hight but after applying the hight, the scale switches back to “px”. * Third an additional question: Is there a way to set specific image format like 16:9, 4:3 or 1:1 for the panorama? Setting the high by using px or vh does not work really well when there are several elements in one row. * Using wordpress Twenty-Twenty-Three theme. * Thank you! Viewing 10 replies - 1 through 10 (of 10 total) * [Jahir Chowdhury](https://wordpress.org/support/users/jahirchowdhury/) * (@jahirchowdhury) * [3 years, 3 months ago](https://wordpress.org/support/topic/problems-setting-hight-correctly/#post-16427736) * Hi [@wpzugang](https://wordpress.org/support/users/wpzugang/) , * Thank you for using WPVR. * Can you give us some more details like – a link to your tour, which builder you’re using for it, and a screenshot of how you’ve applied the tour height? * We’ll have a look and see if we can give you a solution or replicate the issue on our end. * Regards, * Thread Starter [wpzugang](https://wordpress.org/support/users/wpzugang/) * (@wpzugang) * [3 years, 3 months ago](https://wordpress.org/support/topic/problems-setting-hight-correctly/#post-16429841) * The website is not online yet but I can make some screenshots to better show you what I mean. 1. Panorama padding in firefox analyzer (light grey). Both elements in one column block. [https://aeropano.net/wordpress-img/1_padding_panorama.JPG](https://aeropano.net/wordpress-img/1_padding_panorama.JPG) 2. Bug in height setting when using vh. [https://aeropano.net/wordpress-img/2_vh.JPG](https://aeropano.net/wordpress-img/2_vh.JPG) Vh switches back to px:[https://aeropano.net/wordpress-img/2_vh_switches_back_to_px.JPG](https://aeropano.net/wordpress-img/2_vh_switches_back_to_px.JPG) 3. Variable aspect ratio depending in screen size which makes it not possible to put the panoramic picture and other picture in one row (or I just don’t know how to do that :D) [https://aeropano.net/wordpress-img/3_aspect_ratio.JPG](https://aeropano.net/wordpress-img/3_aspect_ratio.JPG) [https://aeropano.net/wordpress-img/3_aspect_ratio_bigger_screen.JPG](https://aeropano.net/wordpress-img/3_aspect_ratio_bigger_screen.JPG) * [Jahir Chowdhury](https://wordpress.org/support/users/jahirchowdhury/) * (@jahirchowdhury) * [3 years, 3 months ago](https://wordpress.org/support/topic/problems-setting-hight-correctly/#post-16435598) * Hi [@wpzugang](https://wordpress.org/support/users/wpzugang/) , * We tried to recreate it on our end and we weren’t successful. * Can you please contact us on our end with some more info like the theme you’re using, your page builder, or any other front-end settings you have on the site? * Regards, * Thread Starter [wpzugang](https://wordpress.org/support/users/wpzugang/) * (@wpzugang) * [3 years, 3 months ago](https://wordpress.org/support/topic/problems-setting-hight-correctly/#post-16435811) * Thank for your tryings. What exactly could you not reproduce? I actually have 3 problems. * My theme is Twenty-Twenty-Three and no other font settings were made. The theme is still quite virgin. I am still at the beginning of this website. * [Jahir Chowdhury](https://wordpress.org/support/users/jahirchowdhury/) * (@jahirchowdhury) * [3 years, 3 months ago](https://wordpress.org/support/topic/problems-setting-hight-correctly/#post-16436128) * Hi [@wpzugang](https://wordpress.org/support/users/wpzugang/) , * Here’s the details: * 2. We have identified it. It’s a minor issue – the vh value is applied to the tour height. * However, once you try to edit the page, you’ll see that it’s set as px. * Our developers have fixed it and it’ll be released on our next update. * For no 1. & 3, we need some more information like which theme you’re using and if you have applied any front-end designs or customization to the page. * We need some details like this to see what is causing the issue and find out a solution for you. * Regards, * Thread Starter [wpzugang](https://wordpress.org/support/users/wpzugang/) * (@wpzugang) * [3 years, 3 months ago](https://wordpress.org/support/topic/problems-setting-hight-correctly/#post-16437540) * 2. Great! Wasn’t sure if it’s just an optical problem or really an issue with the height. * For 1 & 3: I use Twenty Twenty-Three – theme. There are no other design customiziations except a CSS rule “padding-top:0” because that theme has originally a padding on top of the website. * What else do you need to know? - This reply was modified 3 years, 3 months ago by [wpzugang](https://wordpress.org/support/users/wpzugang/). * Thread Starter [wpzugang](https://wordpress.org/support/users/wpzugang/) * (@wpzugang) * [3 years, 3 months ago](https://wordpress.org/support/topic/problems-setting-hight-correctly/#post-16442285) * I could solve problem 1 by putting the panorama in an extra column and set there: Block spacing 0. -> No more padding 🙂 Must be a specific Twenty-Twenty-Three problem. Now the whole block construct looks like this: [https://aeropano.net/wordpress-img/Block_spacing_for_no_more_padding.JPG](https://aeropano.net/wordpress-img/Block_spacing_for_no_more_padding.JPG) * Now I only need to find a way to set a specific aspect ratio for the panoramic picture. I tried to add Additional CSS class(es) but nothing changes: * aspect-ratio: 16 / 9; * Any ideas how to set a fixed aspect-ratio? * [Jahir Chowdhury](https://wordpress.org/support/users/jahirchowdhury/) * (@jahirchowdhury) * [3 years, 3 months ago](https://wordpress.org/support/topic/problems-setting-hight-correctly/#post-16442648) * Hi [@wpzugang](https://wordpress.org/support/users/wpzugang/) , * Thank you for the details. * We’re really sorry that completely missed the information in the thread about the theme you’re using. * Since it’s a theme specific scenario, I think that your current solution will keep working here. * Now about the image ratio, it solely depends on how you’re capturing the images. * Ideally, we prefer images of a 2:1 ratio to ensure the best visual outcome possible. * We don’t have any option to set up the ratio like this in the plugin. * However, you can use any third-party tool like: [https://www.befunky.com/](https://www.befunky.com/) to fix your ratio. * Let us know if you have any questions or facing any other issues. * We’ll get back to you. * Regards, * Thread Starter [wpzugang](https://wordpress.org/support/users/wpzugang/) * (@wpzugang) * [3 years, 3 months ago](https://wordpress.org/support/topic/problems-setting-hight-correctly/#post-16450159) * > However, you can use any third-party tool like: [https://www.befunky.com/](https://www.befunky.com/) > to fix your ratio. * Hi, how does the program helps me to set the aspect ratio for the WPVR plugin? My panoramic pictures all have 2:1 ratio but this has nothing to do with how the plugin displays the picture. * Is there a way to set the aspect ratio with additional CSS? As I mentioned before, my code “_aspect-ratio: 16 / 9_” didn’t work. * [Jahir Chowdhury](https://wordpress.org/support/users/jahirchowdhury/) * (@jahirchowdhury) * [3 years, 1 month ago](https://wordpress.org/support/topic/problems-setting-hight-correctly/#post-16612769) * Hi [@wpzugang](https://wordpress.org/support/users/wpzugang/) , * You’ll be glad to know that the original issue with setting WPVR Tour heights has been resolved. * Btw, that program can help you with simple tasks like fixing your image dimensions and ratio. * Since your requirements are higher, you can look for any professional tools. * Regards, Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Problems setting hight correctly’ is closed to new replies. * ![](https://ps.w.org/wpvr/assets/icon-256x256.gif?rev=2480604) * [WP VR - 360 Panorama and Free Virtual Tour Builder For WordPress](https://wordpress.org/plugins/wpvr/) * [Frequently Asked Questions](https://wordpress.org/plugins/wpvr/#faq) * [Support Threads](https://wordpress.org/support/plugin/wpvr/) * [Active Topics](https://wordpress.org/support/plugin/wpvr/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wpvr/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wpvr/reviews/) ## Tags * [hight](https://wordpress.org/support/topic-tag/hight/) * 10 replies * 2 participants * Last reply from: [Jahir Chowdhury](https://wordpress.org/support/users/jahirchowdhury/) * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/problems-setting-hight-correctly/#post-16612769) * Status: resolved