Title: Problems submitting
Last modified: August 21, 2016

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# Problems submitting

 *  Resolved [AsianDave](https://wordpress.org/support/users/asiandave/)
 * (@asiandave)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/problems-submitting/)
 * Hi all,
 * I have just built a form using this plugin, but am having real problems getting
   it to submit. I’m basically running into two issues:
    1. If I complete all the required fields prior to pressing submit, the form will
       submit, but I don’t get a success message (nor do I get the e-mail). The page
       just refreshes as though the form posted, but I don’t get anything.
    2. If I press submit before completing the entire form, I get the jquery validation
       required prompts, as expected. But then the submit button stays disabled, even
       after I complete all the required fields.
 * I’m obviously doing something wrong, but I have no idea what. The form looks 
   solid, so I don’t see the problem.
 * Here is the form so you can take a look: [http://southshorechildrenschorus.com/dev/register/](http://southshorechildrenschorus.com/dev/register/)
 * Any help would be greatly appreciated.
    Cheers
 * [http://wordpress.org/extend/plugins/visual-form-builder/](http://wordpress.org/extend/plugins/visual-form-builder/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [AsianDave](https://wordpress.org/support/users/asiandave/)
 * (@asiandave)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/problems-submitting/#post-3700966)
 * Just an addition to my last post, I did a var_dump of the $_POST values, and 
   the page is definitely passing all of the form values. Not sure if that helps
   with the troubleshooting…
 *  Plugin Author [Matthew Muro](https://wordpress.org/support/users/mmuro/)
 * (@mmuro)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/problems-submitting/#post-3700987)
 * Looks like you are not using Visual Form Builder, so I suggest contacting that
   plugin author.
 * Typically, this is either a theme/plugin conflict or a server config issue.
 *  Thread Starter [AsianDave](https://wordpress.org/support/users/asiandave/)
 * (@asiandave)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/problems-submitting/#post-3700988)
 * Ugh, so sorry. I disabled Visual Form Builder plugin so I could try alternate
   plugins. I guess that doesn’t help you in looking at it!
 * I’m using the Roots theme and various plugins – do you know of any known issues/
   conflicts with the Roots theme?
 *  Plugin Author [Matthew Muro](https://wordpress.org/support/users/mmuro/)
 * (@mmuro)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/problems-submitting/#post-3701018)
 * I’m not familiar with that theme.
 * The most common problem I see with themes is how they load jQuery. Your theme
   is no exception. They are pulling in jQuery from Google AJAX CDN. For non-WordPress
   sites this is good practice. However, it causes a problem with WordPress because
   properly coded plugins (like VFB), need jQuery to be in No Conflict mode and 
   the Google version is not.
 * If you want to explain that to the author, maybe the theme can be updated to 
   use wp_enqueue_script instead (which is the best way).
 *  Thread Starter [AsianDave](https://wordpress.org/support/users/asiandave/)
 * (@asiandave)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/problems-submitting/#post-3701020)
 * That was it! You’re a superstar.
 * I just commented out the the jquery.min.js load from Google, and loaded a local
   copy. Everything works 100% now.
 * Thanks a ton!
 *  Plugin Author [Matthew Muro](https://wordpress.org/support/users/mmuro/)
 * (@mmuro)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/problems-submitting/#post-3701023)
 * Great!
 * Now that you’ve done that, you should wrap your main.js file with this: `jQuery(
   document).ready(function($) { });` so it doesn’t break the rest of your site.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Problems submitting’ is closed to new replies.

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## Tags

 * [disabled](https://wordpress.org/support/topic-tag/disabled/)
 * [submit](https://wordpress.org/support/topic-tag/submit/)

 * 6 replies
 * 2 participants
 * Last reply from: [Matthew Muro](https://wordpress.org/support/users/mmuro/)
 * Last activity: [13 years, 1 month ago](https://wordpress.org/support/topic/problems-submitting/#post-3701023)
 * Status: resolved