Hi,
Thanks for using our plugin and reaching out to us.
When you receive a notification that your products are missing a product description than you either made a mistake in the field mapping or your products are lacking a product description all together. Do your products have a product description filled in on your product edit pages? If so, is that in the normal description textarea or in the short description textarea?
With regards to your policy violation. That is pretty serious, according to Google you did something to violate their Google shopping policies. The list of policies is pretty long and can be found here: https://support.google.com/merchants/answer/6149970?hl=en
Make sure your products and account meets all those policies. When you are sure your products do you can request a manual review of your account. A Google employee will do a manual check if the violations are gone and open your account again when it does.
Thanks for your feedback.
Yes, i filled in my products with text. I’m using short description textarea.
I tried to choose Product Short Description attribute, even so it is not working.
I will ask a request review.
Your help was useful.
Hi,
When you save your products in the short description textarea than you need to use this field mapping: https://www.dropbox.com/s/wmuot6yqfjlpdz6/ProductShortDescription.png?dl=0
Once you did make sure to manually reprocess the product feed. That should add the descriptions to your feed.
Hi,
Now description is appearing, it’s a great progress.
I already asked the request review.
Thank your for your help.
This plugin is nice 🙂
Hi @costasergio ,
It’s good to hear that your issue is resolved.
Do let me know if you face further issues.
Thank you.
Hi everyone,
The only problem is related to the policy violation, i don’t understand what is the issue. I read the Google documentation sent by @supportadtribes. Also, i asked a request review and google answer me the follows:
When promoting alcoholic beverages, you may not do any of the following:
– Violate applicable laws and industry standards for any location that you target
– Target individuals below the legal drinking age
– Imply that drinking alcohol can improve social, sexual, professional, intellectual, or athletic standing
– Imply that drinking alcohol provides health or therapeutic benefits
– Portray excessive drinking in a positive light or feature binge or competition drinking
– Show alcohol being consumed in conjunction with the operation of a vehicle of any kind, the operation of machinery, or the performance of any task requiring alertness or dexterity
In addition to the requirements above, there may be further restrictions based on your target country. See additional country-specific requirements under the Alcoholic Beverages policy: https://goo.gl/83nUmF
Also, learn what you can do to address “alcohol” violations: https://goo.gl/IDybaI
Examples of violations:
Pack de Prova - 984 - https://vineadouro.com/loja/packs/pack-de-prova/
I checked this product example with my company seems everything alright. Actually, i have shipping issue, but it’s a warning. Description is solved too, it’s appearing right now. I’m using google product category.
If someone can help us. We appreciate your attention.
Thanks for help.
Best Regards.
