• Resolved sandman70

    (@sandman70)


    Hi,

    I bought the PRO version of the plugin to have the AVIF images. The conversion is done but the images are not loaded in AVIF on the Home and remain in JPEG as you can see from the screenshot here https://ibb.co/sdqFqkK7

    I don’t see any advantage in buying the PRO version if they can’t be loaded on the Home.

    Do you have a solution?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Hi @sandman70,

    Thank you for your message.

    In your screenshot you can see that the images are available in AVIF format:
    https://ibb.co/VcgXHR5m

    Best,
    Mateusz

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    @sandman70 Below I have attached the tutorial describing how to test the plugin:
    https://mattplugins.com/docs/how-to-test-converter-for-media-plugin

    If you have any other questions, please, feel free to reach out to me. We will try to help you.

    Thread Starter sandman70

    (@sandman70)

    @mateuszgbiorczyk actually I had taken the screenshot without seeing “type”. My view was focused on the files that had the *.jpg extension and I mistakenly thought there was no conversion to AVIF.
    What I would like to understand is: are the images converted to AVIF on my Hosting Provider’s server or on your servers. I ask you because it changes everything. We are a magazine that operates only in Italy and the loading times are obviously much faster serving the images from an Italian server rather than from a Croatian server.

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    @sandman70 Images are converted to AVIF format using our remote servers, but once converted they are saved on your server and are loaded from your server.

    Thread Starter sandman70

    (@sandman70)

    @mateuszgbiorczyk perfect. I need to contact you privately to ask you for a webmaster who can check my magazine at the code level (errors, improvements, etc.). How can I contact you privately? Otherwise if you can contact me. You should see my registration email for the pro service on moviemag.it

    Thread Starter sandman70

    (@sandman70)

    Hi,

    the problem is always there.

    Images are uploaded to the home page as jpeg

    Look here: https://ibb.co/BHjSDM9L

Viewing 6 replies - 1 through 6 (of 6 total)

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