Title: Problems with certain browsers
Last modified: August 21, 2016

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# Problems with certain browsers

 *  [Da PAN](https://wordpress.org/support/users/da-pan/)
 * (@da-pan)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/problems-with-certain-browsers/)
 * Hello Jeremy!
 * This plugin is a very good thing to have! Thank you for your work.
 * I am encountering some problems with certain browsers wich I cannot resolve. 
   Here is my check list:
 * Firefox 10.0.5 / Windows -> everything OK
    Firefox 18.0.2 / Windows -> everything
   OK Firefox 19.0.2 / Linux Mint -> Autoload starts but ends in a black rectangle
   Firefox 20.0.? / Linux Mint -> Autoload starts but ends in a transparent rectangle
   Firefox 20.0.1 / Windows -> everything OK Internet Explorer 9 (strong security)-
   > Plugin ignores settings and loads image without panorama function Internet 
   Explorer 9 (weak security) -> browser crashes
 * Do you have any idea of where this behaviour comes from?
 * The tag I am using is “[sphere 499 autoload]”, Plugin is configured not to show
   the link and standard settings.
 * Greetings
    Henry
 * [http://wordpress.org/extend/plugins/wp-photo-sphere/](http://wordpress.org/extend/plugins/wp-photo-sphere/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Jeremy](https://wordpress.org/support/users/jeremy-heleine/)
 * (@jeremy-heleine)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/problems-with-certain-browsers/#post-3703445)
 * Hi!
 * I don’t know exactly where this comes from but other bugs have already been reported
   so I think the problem is in the library.
    Unfortunately, I don’t have enough
   time to take a look at it now, but in a few weeks, I will try to modify the library
   itself to resolve all the problems.
 * Sorry for the setback but thank you for your support!
 * Jeremy
 *  Thread Starter [Da PAN](https://wordpress.org/support/users/da-pan/)
 * (@da-pan)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/problems-with-certain-browsers/#post-3703517)
 * Hello Jeremy,
 * after playing around with the code and testing on my Linux Mint / Firefox system
   I found out that there is a problem in sphere.js.
 * The WebGL detection in method `Photosphere.prototype.start3D` detects `true` 
   but this does not seem to work inside WordPress. If I use the same libraries 
   outside WordPress everything works fine.
 * As a workaround I commented out the usage of the `WebGLRenderer` and made the
   code use the `CanvasRenderer`. Makes it work slower but at least it works.
 * Regards
    Henry
 *  Plugin Author [Jeremy](https://wordpress.org/support/users/jeremy-heleine/)
 * (@jeremy-heleine)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/problems-with-certain-browsers/#post-3703530)
 * Hi!
 * Thank you for your help, it will be very useful!
 * Jeremy

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problems with certain browsers’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-photo-sphere_3b77a1.svg)
 * [WP Photo Sphere](https://wordpress.org/plugins/wp-photo-sphere/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-photo-sphere/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-photo-sphere/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-photo-sphere/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-photo-sphere/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-photo-sphere/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Jeremy](https://wordpress.org/support/users/jeremy-heleine/)
 * Last activity: [13 years, 1 month ago](https://wordpress.org/support/topic/problems-with-certain-browsers/#post-3703530)
 * Status: not resolved