Title: Problems with cloud version
Last modified: July 15, 2025

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# Problems with cloud version

 *  Resolved [George](https://wordpress.org/support/users/giorgos93/)
 * (@giorgos93)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/problems-with-cloud-version/)
 * Hi, after having multiple problems with local version, I decided to test a cloud
   version. However, I faced several problems:
 * 1. My .htaccess rules and my antibot were blocking your bots. So I had to whitelist
   your bots.
 * 2. Your bot was trying to use wp-load.php, so I had to whitelist direct calls
   to this script as well, so the link checking was able to start.
 * 3. After finishing the link checking, I tried to unlink 1 link. However, it started
   a cron task “blc_schedule_edit_links” which can’t finished, because I set CRON
   tasks through my server (hosting), and they work once an hour. So the task wasn’t
   finished, and now I can’t start a new scan because: “Please wait while we are
   updating a link”. And also some filters on wpmudev.com can’t be clicked anymore,
   because cloud version still tries to unlink that link, but it can’t, because 
   of CRON.
 * Is there any way how to fix it without making CRON work right when the task appears?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Support [Williams – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport3/)
 * (@wpmudevsupport3)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/problems-with-cloud-version/#post-18556772)
 * Hi [@giorgos93](https://wordpress.org/support/users/giorgos93/) ,
 * I hope you’re doing well.
 * For point 1 it’s quite normal, certain firewalls could block running checks as
   the Broken Link Checker does, anyways, whitelisting it should help.
 * About points 2 and 3, I’ve forwarded these questions to the developers to confirm
   if there is a workaround we could suggest.
 * We’ll update you here once there is news from them.
 * Best Regards,
    Williams Valerio
 *  Plugin Support [Williams – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport3/)
 * (@wpmudevsupport3)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/problems-with-cloud-version/#post-18558669)
 * Hi [@giorgos93](https://wordpress.org/support/users/giorgos93/) ,
 * I hope you’re doing well.
 * For point 2, we got some further info, and we would like to check it on our end
   if possible.
 * To do this, could you please share the domain of the site where you’re having
   issues?
 * I hope to hear back from you soon.
    Best Regards, Williams Valerio
 *  Thread Starter [George](https://wordpress.org/support/users/giorgos93/)
 * (@giorgos93)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/problems-with-cloud-version/#post-18558678)
 * Hi, [@wpmudevsupport3](https://wordpress.org/support/users/wpmudevsupport3/) .
   Sure: [https://litfan.ru/](https://litfan.ru/)
 * But please note, that I returned to local version of your plugin, so I disabled
   access to WMPU Dev bots, and disabled direct calls to wp-load.php.
 *  Plugin Support [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
 * (@wpmudevsupport11)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/problems-with-cloud-version/#post-18561283)
 * Hi [@giorgos93](https://wordpress.org/support/users/giorgos93/),
 * I’m bringing this to the attention of our BLC team regarding this matter and 
   will follow up once there are further updates.
 * Regards,
 * Nithin
 *  Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/)
 * (@wpmudevsupport12)
 * [10 months, 1 week ago](https://wordpress.org/support/topic/problems-with-cloud-version/#post-18571925)
 * Hi [@giorgos93](https://wordpress.org/support/users/giorgos93/)
 * An update here, sorry for the delay.
 * We pinged our developers again to check it further for you, I can confirm the
   topic 2 ( wp-load.php ) is related to the WPMU DEV HUB request which keeps the
   Broken link connected to the cloud and data synced, we can’t prevent that request
   but you can allow specific bot and IP to avoid any other request abusing to it.
 * For the cronjob, I’ve pinged the developers once again, unfortunately I don’t
   see any way to bypass that since the plugin will require the events to be processed.
 * Best Regards
    Patrick Freitas
 *  Plugin Support [Nebu John – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport14/)
 * (@wpmudevsupport14)
 * [10 months, 1 week ago](https://wordpress.org/support/topic/problems-with-cloud-version/#post-18572615)
 * Hi [@giorgos93](https://wordpress.org/support/users/giorgos93/),
 * We’ve received an update from our developer regarding the issue. The request 
   you mentioned involving wp-load.php is coming from the Hub connector. These requests
   are used for Hub-related services and are handled through wp-load.php, which 
   then loads the Hub connector to process the necessary actions, including hooks
   that BLC may respond to.
 * Regarding the issue with unlinking a link: once a link edit is initiated, BLC
   schedules it using a cron task (blc_schedule_edit_links), which processes the
   update in smaller parts to manage the workload more effectively, especially if
   multiple links or entire sections of the site are involved. Since your server
   is set to run cron jobs only once per hour, that task hasn’t completed yet, which
   is why you’re seeing the “Please wait while we are updating a link” message and
   why some filters in the Hub might appear unresponsive.
 * This delay is likely tied to the way the cron is configured on your server. Our
   developer is aware of this behavior and is exploring a possible improvement to
   help manage this scenario better moving forward.
 * Please let us know if you have any questions, we are here to help.
 * Best Regards,
    Nebu John
 *  Plugin Support [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
 * (@wpmudevsupport11)
 * [10 months ago](https://wordpress.org/support/topic/problems-with-cloud-version/#post-18581535)
 * Hi [@giorgos93](https://wordpress.org/support/users/giorgos93/),
 * Since we have acknowledged this will be improved in a future update, I’ll mark
   it as resolved for now.
 * For any new feature updates, you can get notifications on our progress by subscribing
   to our roadmap at [https://wpmudev.com/roadmap/](https://wpmudev.com/roadmap/)
 * Once new versions are released, any pertinent changes will be described in the
   changelog, which you can find at:
 * [https://wordpress.org/plugins/broken-link-checker/#developers](https://wordpress.org/plugins/broken-link-checker/#developers)
 * Kind Regards,
 * Nithin

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Problems with cloud version’ is closed to new replies.

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 * Last reply from: [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
 * Last activity: [10 months ago](https://wordpress.org/support/topic/problems-with-cloud-version/#post-18581535)
 * Status: resolved