Title: Problems with fields Last modified: October 13, 2023 --- # Problems with fields * Resolved [Adela García Domínguez](https://wordpress.org/support/users/adelagd/) * (@adelagd) * [2 years, 7 months ago](https://wordpress.org/support/topic/problems-with-fields/) * I have looked in the forum and tried the solutions you indicate but they continue to give me errors.,,,, can you help me? Thank you. * [https://ibb.co/Yj9sRVq](https://ibb.co/Yj9sRVq) [https://ibb.co/7z6np7X](https://ibb.co/7z6np7X) [https://ibb.co/vJB2WcT](https://ibb.co/vJB2WcT)[https://ibb.co/wN8Vjc8](https://ibb.co/wN8Vjc8) * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblems-with-fields%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * [hrn1995 (woo-hc)](https://wordpress.org/support/users/aguinaldodarla/) * (@aguinaldodarla) * [2 years, 7 months ago](https://wordpress.org/support/topic/problems-with-fields/#post-17123127) * Hi [@adelagd](https://wordpress.org/support/users/adelagd/) * We’ll need a bit more information about the issue. Can you walk us through the steps you did to encounter the problem/error? Can you also provide the link to the forum thread you already checked here? This is for us to better diagnose the problem and guide you towards a resolution. Thanks! * Thread Starter [Adela García Domínguez](https://wordpress.org/support/users/adelagd/) * (@adelagd) * [2 years, 7 months ago](https://wordpress.org/support/topic/problems-with-fields/#post-17123501) * good morning, I had read a lot of thread… por ex [https://wordpress.org/support/topic/disapproved-regarding-description/](https://wordpress.org/support/topic/disapproved-regarding-description/) * this is the sistem status * ```wp-block-code ` WordPress Environment WordPress address (URL): https://newupstyle.com Site address (URL): https://newupstyle.com WC Version: 8.2.0 REST API Version: ✔ 8.2.0 WC Blocks Version: ✔ 11.1.2 Action Scheduler Version: ✔ 3.6.3 Log Directory Writable: ✔ WP Version: 6.3.2 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: es_ES External object cache: ✔ Server Environment Server Info: Apache PHP Version: 7.4.33 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.85.0 OpenSSL/3.0.9 SUHOSIN Installed: – MySQL Version: 5.7.39-42-log Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ Database WC Database Version: 8.2.0 WC Database Prefix: NcP7D_ Tamaño total de la base de datos: 81.66MB Tamaño de los datos de la base de datos: 51.85MB Tamaño del índice de la base de datos: 29.81MB NcP7D_woocommerce_sessions: Datos: 1.02MB + Índice: 0.02MB + Motor InnoDB NcP7D_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB NcP7D_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB NcP7D_woocommerce_downloadable_product_permissions: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB NcP7D_woocommerce_order_items: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB NcP7D_woocommerce_order_itemmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB NcP7D_woocommerce_tax_rates: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB NcP7D_woocommerce_tax_rate_locations: 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shop_coupon: 3 shop_order: 11 size-chart: 34 ts_footer_block: 5 ts_logo: 7 ts_mega_menu: 4 ts_size_chart: 4 ts_team: 4 ts_testimonial: 3 vi_wad_draft_product: 2 wmpc-trash: 111 wp_global_styles: 2 wpcf7_contact_form: 6 wpforms: 1 yith_slide: 20 yith_slider: 7 yith_wcan_preset: 1 yith_wcps_type: 3 Security Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ Active Plugins (29) Product Size Charts Plugin for WooCommerce: por theDotstore – 2.4.3.2 Redux Framework: por Team Redux – 4.4.7 All in One SEO: por All in One SEO Team – 4.4.8 Contact Form 7: por Takayuki Miyoshi – 5.8.1 Cookie Notice & Compliance for GDPR / CCPA: por Hu-manity.co – 2.4.11.1 Joinchat: por Creame – 5.0.12 Duplicate Page: por mndpsingh287 – 4.5.3 Elementor: por Elementor.com – 3.16.5 EXMAGE - WordPress Image Links: por VillaTheme(villatheme.com) – 1.0.16 Flexible Shipping: por Octolize – 4.22.1 Google Analytics para WordPress por MonsterInsights: por MonsterInsights – 8.20.1 Google Listings and Ads: por WooCommerce – 2.5.9 Loco Translate: por Tim Whitlock – 2.6.6 MC4WP: Mailchimp for WordPress: por ibericode – 4.9.9 OptinMonster: por OptinMonster Popup Builder Team – 2.14.1 Pinterest for WooCommerce: por WooCommerce – 1.3.11 Slider Revolution: por ThemePunch – 6.6.16 Speed Optimizer - The All-In-One WordPress Performance-Boosting Plugin: por SiteGround – 7.4.2 Security Optimizer - The All-In-One WordPress Protection Plugin: por SiteGround – 1.4.6 ThemeSky: por ThemeSky Team – 1.0.6 Orders Tracking for WooCommerce: por VillaTheme – 1.2.7 Photo Reviews for WooCommerce: por VillaTheme – 1.2.9 WooCommerce Stripe Gateway: por WooCommerce – 7.6.0 WooCommerce PayPal Payments: por WooCommerce – 2.3.1 PDF Invoices & Packing Slips for WooCommerce: por WP Overnight – 3.6.3 WooCommerce: por Automattic – 8.2.0 theShark dropshipping for AliExpress and Woocommerce: por wooproductimporter – 2.2.3 YITH WooCommerce Compare: por YITH – 2.32.0 YITH WooCommerce Wishlist: por YITH – 3.26.0 Inactive Plugins (1) WPForms Lite: por WPForms – 1.8.4 Dropin Plugins (1) object-cache.php: Memcached Settings API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ Enforce Approved Product Download Directories: ✔ HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – WC Pages Base de la tienda: #19762 - /shop-3/ Carrito: #19763 - /cart/ Finalizar compra: #19764 - /checkout-3/ Mi cuenta: #19765 - /my-account-3/ Términos y condiciones: ❌ Página sin definir Theme Name: Reebox Version: 1.1.2 Author URL: https://theme-sky.com/ Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo WooCommerce Support: ✔ Templates Overrides: reebox/woocommerce/archive-product.php reebox/woocommerce/content-product-cat.php reebox/woocommerce/content-product.php reebox/woocommerce/content-widget-product.php reebox/woocommerce/loop/add-to-cart.php reebox/woocommerce/loop/loop-end.php reebox/woocommerce/loop/loop-start.php reebox/woocommerce/loop/orderby.php reebox/woocommerce/loop/rating.php reebox/woocommerce/single-product/rating.php reebox/woocommerce/single-product/tabs/description.php reebox/woocommerce/single-product.php WooCommerce PayPal Payments Onboarded: ✔ Shop country code: ES WooCommerce currency supported: ✔ Advanced Card Processing available in country: ✔ Pay Later messaging available in country: ✔ Webhook status: – PayPal Vault enabled: – ACDC Vault enabled: – Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: – Subscriptions Mode: Disabled Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: customize-store minified-js new-product-management-experience settings async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2023-10-15 05:11:25 +01:00 Options: ✔ Notes: 45 Onboarding: completed Action Scheduler Cancelada: 4 Oldest: 2023-10-12 20:29:11 +0000 Newest: 2023-10-13 08:22:55 +0000 Completo: 30.960 Oldest: 2023-09-13 08:51:20 +0000 Newest: 2023-10-14 08:43:23 +0000 Fallida: 4.793 Oldest: 2023-03-04 06:08:21 +0000 Newest: 2023-10-13 08:17:25 +0000 Pendiente: 10 Oldest: 2023-10-14 08:53:17 +0000 Newest: 2023-10-16 12:28:13 +0000 Status report information Generated at: 2023-10-14 09:49:24 +01:00 ` ``` * [Saif](https://wordpress.org/support/users/babylon1999/) * (@babylon1999) * [2 years, 7 months ago](https://wordpress.org/support/topic/problems-with-fields/#post-17127694) * Hello [@adelagd](https://wordpress.org/support/users/adelagd/), Thank you for sharing the logs!I understand the product description is not synced to the Google Merchant Center, correct? * I can see your theme is overriding the following template, so the problem could be due to a conflict with your theme or another plugin: * ```wp-block-code reebox/woocommerce/single-product/tabs/description.php ``` * The best way to determine this is to: - Temporarily switch your theme to [Storefront](https://www.woocommerce.com/storefront/) - Disable all plugins except for WooCommerce and [Google Listings & Ads](https://wordpress.org/plugins/google-listings-and-ads/) - Repeat the action that is causing the problem * If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. [You can find a more detailed explanation on how to do a conflict test here.](https://docs.woocommerce.com/document/how-to-test-for-conflicts/) * Let us know how it goes! * Thread Starter [Adela García Domínguez](https://wordpress.org/support/users/adelagd/) * (@adelagd) * [2 years, 7 months ago](https://wordpress.org/support/topic/problems-with-fields/#post-17174163) * I have tryed all you say but the problem is the same… This value should not be blank [description] I dont know wich one must I fill…. I have try * [https://support.google.com/merchants/answer/10538362?hl=en&ref_topic=6098333](https://support.google.com/merchants/answer/10538362?hl=en&ref_topic=6098333) * but all my product have problems like this.. please.. can you help me? * [Saif](https://wordpress.org/support/users/babylon1999/) * (@babylon1999) * [2 years, 7 months ago](https://wordpress.org/support/topic/problems-with-fields/#post-17174977) * > I have tryed all you say but the problem is the same… This value should not > be blank [description] I dont know wich one must I fill…. I have try * I’m sorry to hear that you’re still encountering this issue. The `[description]` should be imported from the WooCommerce product description field. * Link to image: [https://d.pr/i/Gwq7um](https://d.pr/i/Gwq7um) * Just to confirm, have you allowed up to 48 hours to pass after completing the conflict test? It might take a day or so before the product sync is fully processed. * Look forward to hearing back from you! Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Problems with fields’ is closed to new replies. * ![](https://ps.w.org/google-listings-and-ads/assets/icon.svg?rev=2775988) * [Google for WooCommerce](https://wordpress.org/plugins/google-listings-and-ads/) * [Frequently Asked Questions](https://wordpress.org/plugins/google-listings-and-ads/#faq) * [Support Threads](https://wordpress.org/support/plugin/google-listings-and-ads/) * [Active Topics](https://wordpress.org/support/plugin/google-listings-and-ads/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/google-listings-and-ads/unresolved/) * [Reviews](https://wordpress.org/support/plugin/google-listings-and-ads/reviews/) * 5 replies * 3 participants * Last reply from: [Saif](https://wordpress.org/support/users/babylon1999/) * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/problems-with-fields/#post-17174977) * Status: resolved