Title: Problems with gallery thumbnails Last modified: August 4, 2020 --- # Problems with gallery thumbnails * Resolved [Immanuel Conrad](https://wordpress.org/support/users/immanuelconrad/) * (@immanuelconrad) * [5 years, 10 months ago](https://wordpress.org/support/topic/problems-with-gallery-thumbnails/) * The main video on a page works fine, and it appears that thumbnail videos are clickable, but when you do actually click, come a blank video . * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblems-with-gallery-thumbnails%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Author [embedplus](https://wordpress.org/support/users/embedplus/) * (@embedplus) * [5 years, 10 months ago](https://wordpress.org/support/topic/problems-with-gallery-thumbnails/#post-13220357) * Hi, * Have you been able to get someone else to try? It seems fine on multiple machines for us — i.e. videos do play. * Plugin Author [embedplus](https://wordpress.org/support/users/embedplus/) * (@embedplus) * [5 years, 10 months ago](https://wordpress.org/support/topic/problems-with-gallery-thumbnails/#post-13234975) * Hello? * Thread Starter [Immanuel Conrad](https://wordpress.org/support/users/immanuelconrad/) * (@immanuelconrad) * [5 years, 10 months ago](https://wordpress.org/support/topic/problems-with-gallery-thumbnails/#post-13254805) * There was a plugin i was called cookie complaicy that was causing problems after deactivating everything worked thanks * Plugin Author [embedplus](https://wordpress.org/support/users/embedplus/) * (@embedplus) * [5 years, 9 months ago](https://wordpress.org/support/topic/problems-with-gallery-thumbnails/#post-13298168) * Great. which plugin was causing the problems by the way? It will help in future situations. * Thread Starter [Immanuel Conrad](https://wordpress.org/support/users/immanuelconrad/) * (@immanuelconrad) * [5 years, 9 months ago](https://wordpress.org/support/topic/problems-with-gallery-thumbnails/#post-13298355) * [Complianz is a GDPR/CCPA Cookie Consent plugin](https://wordpress.org/plugins/complianz-gdpr/) its the plugin that was causing the problem and showing empty videos from gallery * [Aert](https://wordpress.org/support/users/aahulsebos/) * (@aahulsebos) * [5 years, 9 months ago](https://wordpress.org/support/topic/problems-with-gallery-thumbnails/#post-13298480) * Hi [@immanuelconrad](https://wordpress.org/support/users/immanuelconrad/) [@embedplus](https://wordpress.org/support/users/embedplus/), * For further reference, I see you can add a consent message on YouTube videos, and enable youtube-nocookie, as well as restrict the YouTube API. If those settings are respected, you can disable the YouTube integration from Complianz under Integrations. * We will notify users in the next update with this configuration, * regards Aert – Complianz * Plugin Author [embedplus](https://wordpress.org/support/users/embedplus/) * (@embedplus) * [5 years, 9 months ago](https://wordpress.org/support/topic/problems-with-gallery-thumbnails/#post-13299045) * [@aahulsebos](https://wordpress.org/support/users/aahulsebos/) * Thanks for the notice. That update would help. We’d had others who have experienced a similar thing as [@immanuelconrad](https://wordpress.org/support/users/immanuelconrad/) * Thread Starter [Immanuel Conrad](https://wordpress.org/support/users/immanuelconrad/) * (@immanuelconrad) * [5 years, 9 months ago](https://wordpress.org/support/topic/problems-with-gallery-thumbnails/#post-13299335) * [@aahulsebos](https://wordpress.org/support/users/aahulsebos/) I tried disabling youtube integration the problem is the same i had to deactivate the plugin. Kindly note the problem is only on the gallery when trying to watch different video - This reply was modified 5 years, 9 months ago by [Immanuel Conrad](https://wordpress.org/support/users/immanuelconrad/). * [Aert](https://wordpress.org/support/users/aahulsebos/) * (@aahulsebos) * [5 years, 9 months ago](https://wordpress.org/support/topic/problems-with-gallery-thumbnails/#post-13301520) * Hi [@immanuelconrad](https://wordpress.org/support/users/immanuelconrad/) [@embedplus](https://wordpress.org/support/users/embedplus/) Thanks, * I will have a look, regards Aert * [Aert](https://wordpress.org/support/users/aahulsebos/) * (@aahulsebos) * [5 years, 9 months ago](https://wordpress.org/support/topic/problems-with-gallery-thumbnails/#post-13301552) * Hi [@immanuelconrad](https://wordpress.org/support/users/immanuelconrad/) [@embedplus](https://wordpress.org/support/users/embedplus/), * In Gutenberg I did; Embed a playlist * Then added a playlist and saved as a gallery. * Unde privacy settings from EmbedPlus I; * the API: Restricted – (Recommended) Only load the API on pages that have a YouTube video. No cookie is enabled Consent message is enabled. * In Complianz, I disabled the Youtube interaction. This is the result; * [https://embedplus.sites.qsandbox.com/](https://embedplus.sites.qsandbox.com/)( pw:000) * Please tell me where I went wrong, * regards Aert Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Problems with gallery thumbnails’ is closed to new replies. * ![](https://ps.w.org/youtube-embed-plus/assets/icon-256x256.png?rev=2165403) * [Embed Plus for YouTube Gallery, Livestream and Lazy Loading with Facades](https://wordpress.org/plugins/youtube-embed-plus/) * [Frequently Asked Questions](https://wordpress.org/plugins/youtube-embed-plus/#faq) * [Support Threads](https://wordpress.org/support/plugin/youtube-embed-plus/) * [Active Topics](https://wordpress.org/support/plugin/youtube-embed-plus/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/youtube-embed-plus/unresolved/) * [Reviews](https://wordpress.org/support/plugin/youtube-embed-plus/reviews/) * 10 replies * 3 participants * Last reply from: [Aert](https://wordpress.org/support/users/aahulsebos/) * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/problems-with-gallery-thumbnails/#post-13301552) * Status: resolved