Problems with google maps in website

  • cjthedaddy

    (@cjthedaddy)


    2 years, 8 months ago

    It’s a theme I bought – not showing the map correctly and location won’t correspond with google co-ordinates. Here’s two screenshots:

    OK – first question – how do I post a screenshot on this forum? It only lets me post a URL image.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff

    (@macmanx)

    2 years, 8 months ago

    Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://themeforest.net/item/collective-minimal-wordpress-theme/16956348/support

    Forum volunteers do not have access to commercial products, so they would not know why it is not working correctly. Other community members who may have faced your issue might be able to help you, but your best bet is your product’s developer. We encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    Thread Starter cjthedaddy

    (@cjthedaddy)

    2 years, 8 months ago

    So here’s the page:

    and the back:

    I got a third party to install the theme. I see it has a plugin WP Bakery – not sure what it’s for or how it got there, it might be the problem. Can I just uninstall it? Any thoughts appreciated. I’m a beginner at wordpress.

    Thread Starter cjthedaddy

    (@cjthedaddy)

    2 years, 8 months ago

    Thanks James.

    I’ve tried but the author is not responsive.

    How did you find out the theme details so fast? Impressive!

    Moderator James Huff

    (@macmanx)

    2 years, 8 months ago

    I see it has a plugin WP Bakery

    Ok, similarly, that is a commercial plugin, and you can find their support at https://support.wpbakery.com

    How did you find out the theme details so fast?

    View source in your browser on the site and in-page search for /wp-content/theme/ 😉

Viewing 4 replies - 1 through 4 (of 4 total)

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