Title: Problems with Helm
Last modified: August 19, 2016

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# Problems with Helm

 *  [colpro65](https://wordpress.org/support/users/colpro65/)
 * (@colpro65)
 * [17 years, 1 month ago](https://wordpress.org/support/topic/problems-with-helm/)
 * Heres the situation:
 * I had a domain with Go Daddy and joined Streamline.net for a free trial. While
   with them I uploaded WP and somehow did it twice, so it was a bit messy and I
   could not work out how to delete what I needed to. I was not sure about how to
   edit the PHP file and save it and I did not get much help from the web host so
   I cancelled. Now I am trying someone else and I know the guy but he is hosting
   it at cost for me so I don’t want to bother him too much. I went to go daddy 
   and updated the nameservers (4) and when I click on [http://www.colinproctor.co.uk](http://www.colinproctor.co.uk)
   I get “create configuration file but don’t know what to enter and even if I do,
   will this all work. The other thing is, well, I will just paste the relavent 
   part of the email I sent below:
    ************************************************************************
   Hi john, I have wasted my whole day looking at the Helm back office and not getting
   anywhere.
 * Sorry to keep bothering you but I am just at a standstill.
 * My questions are:
 *  * Will Helm work with WordPress?
    * When I try to add MySL 5 it says “There 
   are no databases of this type available” am I doing something wrong? * I read
   something about WordPress needing a Linux system to work, is this right? * When
   I try to add a database it says “Unable to add database as it already exists.
   Please enter a new database name and try again” * When I go to [http://www.colinproctor.co.uk](http://www.colinproctor.co.uk)
   I get a “create configuration file” message (when you download WordPress there
   is a file called wp-config.samples.php or similar which you have to open, edit
   with the permissions and save as wp-config.php – deleting the old file. * Originally
   I signed up with Streamline.net and these files are left over from that I think.
   I actually uploaded too many and messed it up a bit so would like to delete everything
   and start again but don’t know how to go about it. * It all looks so simple on
   the WordPress site – I have my heart set on a WordPress blog as it’s the best.
   If it won’t work with this server I will have to cancel which I really don’t 
   want to do.
 * ***********************************************************************
 * Can anyone help? I am new to blogs but really want a WP one.
 * Colin

Viewing 1 replies (of 1 total)

 *  [MichaelH](https://wordpress.org/support/users/michaelh/)
 * (@michaelh)
 * [17 years, 1 month ago](https://wordpress.org/support/topic/problems-with-helm/#post-1065179)
 * The main question is does your host meet the requirement–there’s a letter you
   can send to your host here: [http://wordpress.org/about/requirements/](http://wordpress.org/about/requirements/)

Viewing 1 replies (of 1 total)

The topic ‘Problems with Helm’ is closed to new replies.

## Tags

 * [helm](https://wordpress.org/support/topic-tag/helm/)
 * [installation](https://wordpress.org/support/topic-tag/installation/)
 * [linux](https://wordpress.org/support/topic-tag/linux/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 1 reply
 * 2 participants
 * Last reply from: [MichaelH](https://wordpress.org/support/users/michaelh/)
 * Last activity: [17 years, 1 month ago](https://wordpress.org/support/topic/problems-with-helm/#post-1065179)
 * Status: not resolved

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