Title: Problems with Iphone
Last modified: October 25, 2020

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# Problems with Iphone

 *  Resolved [slhctech](https://wordpress.org/support/users/slhctech/)
 * (@slhctech)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/problems-with-iphone-2/)
 * Hi Andy
 * I’m getting reports from one or two users that when viewing the page in the link,
   Iphone users get a blank box. Apparently it works fine on an Ipad and I know 
   it’s good on a desktop and Android phone. I can’t test it myself (I can’t afford
   such luxuries as Iphones!) and I can’t see anything on the support site that 
   specifically refers to Iphones. I’m using the Divi theme but I’ve stopped the“
   fitvids” script from loading on that page.
 * Any ideas?
    -  This topic was modified 5 years, 7 months ago by [slhctech](https://wordpress.org/support/users/slhctech/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblems-with-iphone-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Andy Fragen](https://wordpress.org/support/users/afragen/)
 * (@afragen)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/problems-with-iphone-2/#post-13577675)
 * I have occasionally seen this. Reloading the page usually brings up the PDF. 
   I don’t have any idea why this occurs and I cannot consistently replicate it.
   I believe it has to do with connecting with the Google Viewer.
 *  Thread Starter [slhctech](https://wordpress.org/support/users/slhctech/)
 * (@slhctech)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/problems-with-iphone-2/#post-13578094)
 * Thanks Andy. The bloke who said he couldn’t see them on the iPhone now can but
   only half the page on the iPad!! Getting Google and Apple to talk to each other
   would be akin to getting the Pope elected Chief Rabbi!
 * I’ll put a note on the page telling Apple users to contact me if they have a 
   problem. Perhaps sending a printed copy by snail mail would solve it.
 * Incidentally, I would like to record my thanks for an excellent plug-in. Does
   everything I need (even if I’m not an Apple user).
 *  Plugin Author [Andy Fragen](https://wordpress.org/support/users/afragen/)
 * (@afragen)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/problems-with-iphone-2/#post-13578189)
 * You’re welcome. I’ve always been able to see the PDF on mobile even if after 
   a few page reloads.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problems with Iphone’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Andy Fragen](https://wordpress.org/support/users/afragen/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/problems-with-iphone-2/#post-13578189)
 * Status: resolved