Problems with links

  • Resolved sheprerdn

    (@sheprerdn)


    7 years, 8 months ago

    Hi, i just installed the plugin and the icons are showing in the right side of my window, but links are not working, I even tried with mailto:[email protected] but the button is not linkable. I’m using Safari. Could that be the reason why?

    The page I need help with: [log in to see the link]

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  • Plugin Author Maeve Lander

    (@enigmaweb)

    7 years, 8 months ago

    That link goes to a 404 but I explored and found a page with the buttons: https://ilustrainternacional.com/#contacto

    It’s not a browser issue – the button links are not working for me either on different browsers. I can see a number of errors in the Console. Please do some debugging… I think you’ll find the issue is a jquery conflict with something else running on your site.

    To narrow it down and find the culprit I would recommend you start with the standard WordPress troubleshooting steps: Deactivate all other plugins and switch to the default theme – Does it work now? Usually yes. So then start re-activating things one by one, testing in between. At the point when it breaks, this will tell you the culprit. In your case, it’s most likely the theme where I can see there is a lot of jquery.

Viewing 1 replies (of 1 total)

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