Title: Problems with plugin
Last modified: November 20, 2023

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# Problems with plugin

 *  Resolved [jorren05](https://wordpress.org/support/users/jorren05/)
 * (@jorren05)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/problems-with-plugin-24/)
 * Hello,
   I started using your plugin but I experience some problems. When I accept
   the cookies the height of the google maps don’t show correctly. Also a video 
   that is under a popup starts to play wich shouldn’t. Please help!
    -  This topic was modified 2 years, 6 months ago by [jorren05](https://wordpress.org/support/users/jorren05/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblems-with-plugin-24%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Jarno Vos](https://wordpress.org/support/users/jarnovos/)
 * (@jarnovos)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/problems-with-plugin-24/#post-17217429)
 * Hi [@jorren05](https://wordpress.org/support/users/jorren05/),
 * You can apply some CSS to correct the Map height, adding the below under _Appearance-
   > Customize -> Additional CSS_ should do the trick.
 *     ```
       .cmplz-placeholder-parent {
           height: inherit;
       }
   
       .elementor iframe {
           height: inherit;
       }
       ```
   
 * As for the video, it looks like the YouTube URL includes **&autoplay=1**. Could
   you try it without that parameter added to the URL?
 * Kind regards, Jarno
 *  Thread Starter [jorren05](https://wordpress.org/support/users/jorren05/)
 * (@jorren05)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/problems-with-plugin-24/#post-17217706)
 * Thank you for your response. The CSS for Google Maps is working, and I appreciate
   it!
 * Regarding the video: it is located under a popup and starts playing automatically
   when the popup is opened. However, with the Complianz plugin activated, it begins
   playing without any popup being opened. I can’t change the URL parameter because
   I believe it’s automatically added. It was working well before the Complianz 
   plugin was added.
 *  Plugin Contributor [Jarno Vos](https://wordpress.org/support/users/jarnovos/)
 * (@jarnovos)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/problems-with-plugin-24/#post-17219174)
 * Hi [@jorren05](https://wordpress.org/support/users/jorren05/),
 * I see that there’s one script being blocked which might be related, so you could
   try if whitelisting that script _(Complianz -> Integrations -> Script Center -
   > Whitelist a script)_ resolves the behavior. Enter `TRX_ADDONS_STORAGE` as the
   URL that should be whitelisted.
 * If that doesn’t help, but you want to prevent the behavior anyway; it may require
   you to disable the YouTube integration in Complianz _(Complianz -> Integrations-
   > Services)_.
 * Kind regards, Jarno

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problems with plugin’ is closed to new replies.

 * ![](https://ps.w.org/complianz-gdpr/assets/icon-256x256.png?rev=2881064)
 * [Complianz - GDPR/CCPA Cookie Consent](https://wordpress.org/plugins/complianz-gdpr/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/complianz-gdpr/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/complianz-gdpr/)
 * [Active Topics](https://wordpress.org/support/plugin/complianz-gdpr/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/complianz-gdpr/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/complianz-gdpr/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Jarno Vos](https://wordpress.org/support/users/jarnovos/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/problems-with-plugin-24/#post-17219174)
 * Status: resolved