Title: problems with postcode / sync shipping alternatives
Last modified: February 6, 2024

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# problems with postcode / sync shipping alternatives

 *  Resolved [johnjohnsen](https://wordpress.org/support/users/johnjohnsen/)
 * (@johnjohnsen)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/problems-with-postcode-sync-shipping-alternatives/)
 * Hello,
 * I’ve encountered some issues during the checkout process, specifically when the
   postcode is not entered on the Cart page. This appears to create synchronization
   problems when the postcode is directly input into the Svea module.
 * Please refer to the attached video for a detailed view of the workflow, highlighting
   the discrepancies in pricing and the shipping options available.
 * Video checkout flow
 * [https://capture.dropbox.com/v3ad9Au8sUQwzT6N](https://capture.dropbox.com/v3ad9Au8sUQwzT6N)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblems-with-postcode-sync-shipping-alternatives%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [The Generation](https://wordpress.org/support/users/thegeneration/)
 * (@thegeneration)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/problems-with-postcode-sync-shipping-alternatives/#post-17402523)
 * Hi,
 * I’ve managed to recreate the issue and it seems to be related to how Svea responds
   with the postal code when a match of email+postal code is found.
 * I’ll forward the issue to Svea to see of they can resolve this from their end.
 * Best regards
 *  Thread Starter [johnjohnsen](https://wordpress.org/support/users/johnjohnsen/)
 * (@johnjohnsen)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/problems-with-postcode-sync-shipping-alternatives/#post-17402538)
 * Thank you:)
 *  Thread Starter [johnjohnsen](https://wordpress.org/support/users/johnjohnsen/)
 * (@johnjohnsen)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/problems-with-postcode-sync-shipping-alternatives/#post-17542176)
 * Hello , Still having issues with this. no fix yet?
 *  Plugin Author [The Generation](https://wordpress.org/support/users/thegeneration/)
 * (@thegeneration)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/problems-with-postcode-sync-shipping-alternatives/#post-17544176)
 * Hi,
 * Unfortunately this is a design choice made by Svea and they’re not sure how/when
   they will fix this.
 * My recommendation is to reach out to Svea directly. The reason it’s happening
   is because the zipcode is hidden/masked when a customer is recognized via email
   + zipcode.
 * Best regards

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘problems with postcode / sync shipping alternatives’ is closed to new
replies.

 * ![](https://ps.w.org/svea-checkout-for-woocommerce/assets/icon-128x128.gif?rev
   =2728301)
 * [Svea Checkout for WooCommerce](https://wordpress.org/plugins/svea-checkout-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/svea-checkout-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/svea-checkout-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/svea-checkout-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/svea-checkout-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/svea-checkout-for-woocommerce/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [The Generation](https://wordpress.org/support/users/thegeneration/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/problems-with-postcode-sync-shipping-alternatives/#post-17544176)
 * Status: resolved