Title: Problems with “Proxy Script” based tracking
Last modified: January 3, 2019

---

# Problems with “Proxy Script” based tracking

 *  [ChriDi](https://wordpress.org/support/users/chridi/)
 * (@chridi)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/problems-with-proxy-script-based-tracking/)
 * I just noticed that tracking stopped working a bunch of sites on December 19th,
   only the ones where I use the proxy script for tracking.
 * When I switch to standard tracking it’s working fine.
 * Any ideas?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblems-with-proxy-script-based-tracking%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [braekling](https://wordpress.org/support/users/braekling/)
 * (@braekling)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/problems-with-proxy-script-based-tracking/#post-11137904)
 * Did you check if you get any JavaScript errors if proxy tracking is enabled? 
   This may help to identify the issue.
 *  [f10w](https://wordpress.org/support/users/f10w/)
 * (@f10w)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/problems-with-proxy-script-based-tracking/#post-11204800)
 * Same here, console says …`/plugins/wp-piwik/proxy/matomo.js net::ERR_ABORTED 
   404 (Not Found)`
 * Btw, I’m using [bedrock](https://roots.io/bedrock/) with another folder structure.
   But I don’t think this causes the error.
 *  Thread Starter [ChriDi](https://wordpress.org/support/users/chridi/)
 * (@chridi)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/problems-with-proxy-script-based-tracking/#post-11532388)
 * No proxy errors and still not working :/
 * For example on [https://www.sling-trainer-tipps.de](https://www.sling-trainer-tipps.de)
 *  Plugin Author [braekling](https://wordpress.org/support/users/braekling/)
 * (@braekling)
 * [7 years ago](https://wordpress.org/support/topic/problems-with-proxy-script-based-tracking/#post-11610563)
 * [@f10w](https://wordpress.org/support/users/f10w/) Of course, a different folder
   structure may break the tracking – the error message you posted shows that the
   embedded matomo.js is not found. Maybe you have to modify the tracking code or
   use your own proxy script to get this working.
 * [@chridi](https://wordpress.org/support/users/chridi/) If you don’t get any error
   in your browser’s console, did you check your server log file? Is the tracking
   code integrated as expected?
 * With the next update (coming this week) I’ll also update the proxy script, but
   I can’t promise this will fix your issue.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problems with “Proxy Script” based tracking’ is closed to new replies.

 * ![](https://ps.w.org/wp-piwik/assets/icon-256x256.png?rev=3529668)
 * [Connect Matomo - Analytics Dashboard for WordPress](https://wordpress.org/plugins/wp-piwik/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-piwik/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-piwik/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-piwik/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-piwik/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-piwik/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [braekling](https://wordpress.org/support/users/braekling/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/problems-with-proxy-script-based-tracking/#post-11610563)
 * Status: not resolved