Title: Problems with Running the Install Script
Last modified: August 18, 2016

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# Problems with Running the Install Script

 *  [jeanne](https://wordpress.org/support/users/jeanne/)
 * (@jeanne)
 * [19 years, 9 months ago](https://wordpress.org/support/topic/problems-with-running-the-install-script/)
 * I have created a new web site (www.mesothelioma-abcs.com) and have installed 
   Word Press this morning. I ftp’d the files to root (/). It sounds like many people
   copy them to /public_html. Is that where mine should be? The installation instructions
   said I could put them in the root directory.
 * I have problems when I try to run the install script. When I go to [http://www.mesothelioma-abcs.com/wp-admin/install.php](http://www.mesothelioma-abcs.com/wp-admin/install.php).
   I get these error messages:
 * Not Found
    The requested URL /wp-admin/install.php was not found on this server.
 * Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument
   to handle the request.
 * I have read all the documentation, but I still need help! Thanks. Jeanne

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [moshu](https://wordpress.org/support/users/moshu/)
 * (@moshu)
 * [19 years, 9 months ago](https://wordpress.org/support/topic/problems-with-running-the-install-script/#post-452744)
 * _many people copy them to /public\_html. Is that where mine should be?_
 * Yes. EVERYTHING that is/will be in your website – should be under public_html.
   
   That’s your “root”, always.
 *  Thread Starter [jeanne](https://wordpress.org/support/users/jeanne/)
 * (@jeanne)
 * [19 years, 9 months ago](https://wordpress.org/support/topic/problems-with-running-the-install-script/#post-452751)
 * Is there an easy way to move these from / without moving something I need?
 * Thanks!
 *  [moshu](https://wordpress.org/support/users/moshu/)
 * (@moshu)
 * [19 years, 9 months ago](https://wordpress.org/support/topic/problems-with-running-the-install-script/#post-452755)
 * Your shouldn’t touch anything that is outside of your public_html folder.
    Delete
   the WP files/folders from there and put it/upload in the right place. Then install
   it.
 *  Thread Starter [jeanne](https://wordpress.org/support/users/jeanne/)
 * (@jeanne)
 * [19 years, 9 months ago](https://wordpress.org/support/topic/problems-with-running-the-install-script/#post-452757)
 * I am not sure what you mean. The files I uploaded went into the / folder not 
   the public_html folder. Things like wp-content, wp-admin, .fantasticodata, and
   all the rest are in the / folder. Don’t I need to delete or move all that stuff
   that should not be in /? Thanks.
 *  [moshu](https://wordpress.org/support/users/moshu/)
 * (@moshu)
 * [19 years, 9 months ago](https://wordpress.org/support/topic/problems-with-running-the-install-script/#post-452767)
 * _The files I uploaded went into the / folder not the public\_html folder_
    That’s
   the problem.
 * You should delete from there [/] ONLY what you put there:
    wp-admin wp-content
   wp-includes – these are folders AND all the WordPress files below.
 * Then upload all the WP things into public_html.
 * If totally confused… ask for help:
    [http://install4free.wordpress.com/](http://install4free.wordpress.com/)

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Problems with Running the Install Script’ is closed to new replies.

## Tags

 * [run](https://wordpress.org/support/topic-tag/run/)
 * [script](https://wordpress.org/support/topic-tag/script/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 5 replies
 * 2 participants
 * Last reply from: [moshu](https://wordpress.org/support/users/moshu/)
 * Last activity: [19 years, 9 months ago](https://wordpress.org/support/topic/problems-with-running-the-install-script/#post-452767)
 * Status: not resolved

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