Title: Problems with subfolder install
Last modified: September 2, 2016

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# Problems with subfolder install

 *  [rttwge](https://wordpress.org/support/users/rttwge/)
 * (@rttwge)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/problems-with-subfolder-install-1/)
 * When I first installed the plugin it worked fairly well. The only real problem
   was the settings screen. On the settings screen if you get a simple page that
   doesn’t look like anything special and you adjust the settings they won’t “take”.
   Reload the page because you should get a dialog. If you get a dialog and change
   the settings it works. I had the problem on IE, Chrome, and Firefox. Not really
   a big problem once you know.
 * The bigger issue was I had my WordPress installation in a subfolder off the root,
   for example root/mywpinstall. When I changed the site URL so users could get 
   to the website without including the subfolder I couldn’t get the backup to work–
   even after deactivating, uninstalling, and reinstalling.
 * I emailed the support but didn’t hear anything back, although it’s only been 
   3 days. Nevertheless I switched to UpdraftPlus and haven’t had any issues.
 * If it wasn’t for the subfolder issue I would have continued using the plugin –
   it was simple and did everything I needed it to do.

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 * 0 replies
 * 1 participant
 * Last reply from: [rttwge](https://wordpress.org/support/users/rttwge/)
 * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/problems-with-subfolder-install-1/)