Title: Problems with Subscription function Jetpack 4.3.1
Last modified: October 7, 2016

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# Problems with Subscription function Jetpack 4.3.1

 *  [Gail Vaughn Wallace](https://wordpress.org/support/users/gail-vaughn-wallace/)
 * (@gail-vaughn-wallace)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/problems-with-subscription-function-jetpack-4-3-1/)
 * I recently updated jetpack to 4.3.1 and immediately following subscribers quit
   receiving notifications of new posts. After much searching I found an article
   that suggested deleting 4.3 and re-installing 4.2.2 manually. I found a link 
   for 4.2.2 through Google. Deleted 4.3, installed 4.2.2. Published a post and 
   the problem was solved.
 * It would have been helpful for Jetpack to send out a notice about this problem!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [asullivn](https://wordpress.org/support/users/asullivn/)
 * (@asullivn)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/problems-with-subscription-function-jetpack-4-3-1/#post-8262369)
 * Could you provide a link? I’m having nothing but issues with the current version.
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [9 years, 8 months ago](https://wordpress.org/support/topic/problems-with-subscription-function-jetpack-4-3-1/#post-8263847)
 * I’m glad to hear you could find a work-around! However, I must warn you that 
   the changes that most likely caused the issues on your site were added in 4.2.
   What fixed the problem for you might not be to use the old version, but simply
   the deactivation and reactivation of the plugin.
 * If you start experiencing issues again, I would suggest installing our beta plugin,
   available here:
    [http://jetpack.com/beta](http://jetpack.com/beta)
 * The beta plugin includes some fixes our developers have been working on for these
   kind of reported issues. As a result, using it should likely cause these problems
   to be resolved.
 * Once you install and activate the beta plugin, go to Jetpack -> Jetpack Beta 
   and choose “Tagged Beta Releases” and make sure the “Auto-Update Jetpack when
   new betas are available” is checked and click the “Save my choice” button.
 * After you’ve installed it, and if the problem remains, could you let me know 
   your site URL so I can take a closer look at your Jetpack settings, and check
   if I can help you from my end?
 * Thanks!
 * > Could you provide a link?
 * You can find previous versions of the plugin here:
    [https://wordpress.org/plugins/jetpack/developers/](https://wordpress.org/plugins/jetpack/developers/)
 * 4.2.2 can be downloaded [here](https://downloads.wordpress.org/plugin/jetpack.4.2.2.zip).
   However, and as I mentioned above, 4.2.2 also includes the changes to the synchronization
   process that most likely caused the issues on your site, so this might not help
   you. Since I believe you’ve been in touch with us via email, don’t hesitate to
   reply to our last email to see what else we can do to help you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problems with Subscription function Jetpack 4.3.1’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [9 years, 8 months ago](https://wordpress.org/support/topic/problems-with-subscription-function-jetpack-4-3-1/#post-8263847)
 * Status: not resolved