Title: Problems with the Automatic Plugin Update
Last modified: August 19, 2016

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# Problems with the Automatic Plugin Update

 *  [frei-gen](https://wordpress.org/support/users/frei-gen/)
 * (@frei-gen)
 * [17 years, 9 months ago](https://wordpress.org/support/topic/problems-with-the-automatic-plugin-update/)
 * Hey guys,
 * Since some days I’m getting the following error messages, whenever I try to use
   the automatic update to update a plugin:
 * > Warning: file_exists() [function.file-exists]: open_basedir restriction in 
   > effect. File(/tmp//1220478786) is not within the allowed path(s): (/var/www/
   > web28/html/:/var/www/web28/phptmp/:/var/www/web28/files/:/var/www/web28/atd/)
   > in /var/www/web28/html/wp-includes/functions.php on line 1559
   > Warning: touch() [function.touch]: open_basedir restriction in effect. File(/
   > tmp/1220478786) is not within the allowed path(s): (/var/www/web28/html/:/var/
   > www/web28/phptmp/:/var/www/web28/files/:/var/www/web28/atd/) in /var/www/web28/
   > html/wp-admin/includes/file.php on line 95
   > Warning: fileowner() [function.fileowner]: open_basedir restriction in effect.
   > File(/tmp/1220478786) is not within the allowed path(s): (/var/www/web28/html/:/
   > var/www/web28/phptmp/:/var/www/web28/files/:/var/www/web28/atd/) in /var/www/
   > web28/html/wp-admin/includes/file.php on line 451
   > Warning: unlink() [function.unlink]: open_basedir restriction in effect. File(/
   > tmp/1220478786) is not within the allowed path(s): (/var/www/web28/html/:/var/
   > www/web28/phptmp/:/var/www/web28/files/:/var/www/web28/atd/) in /var/www/web28/
   > html/wp-admin/includes/file.php on line 453
 * It than asks me to provide the FTP connection details and when I do, it throws
   out more of the same errors and adds:
 * > Warning: ftp_rawlist() [function.ftp-rawlist]: open_basedir restriction in 
   > effect. File(/tmp) is not within the allowed path(s): (/var/www/web28/html/:/
   > var/www/web28/phptmp/:/var/www/web28/files/:/var/www/web28/atd/) in /var/www/
   > web28/html/wp-admin/includes/class-wp-filesystem-ftpext.php on line 192
   > Warning: ftp_rawlist() [function.ftp-rawlist]: Unable to create temporary file.
   > Check permissions in temporary files directory. in /var/www/web28/html/wp-admin/
   > includes/class-wp-filesystem-ftpext.php on line 192
   > WordPress-Plugin Directory couldn’t be found.
   > The installation was unsuccessful.
 * When I check the line 192 in the class-wp-filesystem-ftpext.php, I’m unable to
   find anything about permissions…
 * This problem pretty much came out of nothing (or nothing I could specify), as
   only a few weeks back, the automatic update worked fine…
 * Anyone has an idea where this problem is coming from? Or even better, how to 
   dissolve it?
 * Thanks already

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [frei-gen](https://wordpress.org/support/users/frei-gen/)
 * (@frei-gen)
 * [17 years, 9 months ago](https://wordpress.org/support/topic/problems-with-the-automatic-plugin-update/#post-849702)
 * Anyone a clue where this problem is coming from? Any hint would be nice…
 *  [Steven](https://wordpress.org/support/users/stgoos/)
 * (@stgoos)
 * [17 years, 9 months ago](https://wordpress.org/support/topic/problems-with-the-automatic-plugin-update/#post-849826)
 * I’m having the same and according to my host provider the correct tmp-dir location
   is **/tmp** instead of **/var/tmp** – I guess this is a host specific setting…(
   got this reaction today from my host provider).
 * Haven’t been able to crack the issue yet as I can’t find where the /var/tmp is
   set in the WordPress code 😐
 * In your cause it should be one of the following:
 * /var/www/web28/html/:/var/www/web28/phptmp/:/var/www/web28/files/:/var/www/web28/
   atd/
 * And I think you should use the: /var/www/web28/phptmp/
 *  [zvoort](https://wordpress.org/support/users/zvoort/)
 * (@zvoort)
 * [17 years, 5 months ago](https://wordpress.org/support/topic/problems-with-the-automatic-plugin-update/#post-849912)
 * Define your temp folder in the config.php
 * `define('WP_TEMP_DIR','/tmp');`

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problems with the Automatic Plugin Update’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [zvoort](https://wordpress.org/support/users/zvoort/)
 * Last activity: [17 years, 5 months ago](https://wordpress.org/support/topic/problems-with-the-automatic-plugin-update/#post-849912)
 * Status: not resolved

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