Title: Problems with the cache
Last modified: January 10, 2019

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# Problems with the cache

 *  Resolved [binarius](https://wordpress.org/support/users/binarius/)
 * (@binarius)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/problems-with-the-cache/)
 * When I install any cache memory plugin for my website, the participant database
   stops working, what I mean by this, that if I have an active cache plugin on 
   my website and someone tries to register as a participant, it does not appear
   in the database. The only way to work is to deactivate the cache so that people
   can continue to send their form
 * What can I do in this case?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblems-with-the-cache%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [vipplayer](https://wordpress.org/support/users/vipplayer/)
 * (@vipplayer)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/problems-with-the-cache/#post-11074437)
 * I have the same problem, only with the cache did not try.
    When you fill out 
   the form, the page is updated with the entered data but does not add to the database
 *  Plugin Author [xnau webdesign](https://wordpress.org/support/users/xnau/)
 * (@xnau)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/problems-with-the-cache/#post-11074563)
 * The particular type of caching that causes problems is “page caching” so you 
   should configure your cache plugin to not cache any pages that use Participants
   Database shortcodes: [pdb_signup], [pdb_record], [pdb_signup_thanks], etc.
 *  Thread Starter [binarius](https://wordpress.org/support/users/binarius/)
 * (@binarius)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/problems-with-the-cache/#post-11075336)
 * I understand, thank you very much for your response. I already imagined it but
   I wanted to confirm

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problems with the cache’ is closed to new replies.

 * ![](https://ps.w.org/participants-database/assets/icon-256x256.jpg?rev=1389807)
 * [Participants Database](https://wordpress.org/plugins/participants-database/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/participants-database/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/participants-database/)
 * [Active Topics](https://wordpress.org/support/plugin/participants-database/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/participants-database/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/participants-database/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [binarius](https://wordpress.org/support/users/binarius/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/problems-with-the-cache/#post-11075336)
 * Status: resolved